So here is the thing, when I started my "bridal" journey, I felt surprisingly overwhelmed by the thought of picking just one dress! I mean, there are a million different dresses out there, so how was I just going to pick one and not feel like I need to see what every store had? I'm not sure if any other bride has felt the same but for me, it kind of made what was supposed to be a fun experience, kind of stressful. Because of this feeling, I felt like I needed to go the bridal show in Chico and check out what every dress store had on display, while inquiring about the experience they provide. I decided that I wanted to go to David's bridal to try on all the styles, hopefully narrowing down which style I liked on my body so I could more seriously look for the right dress. During this session, I was one of probably 12 brides in a small, crowded, loud space. The rooms were small and there was no mirror for me to see myself (yes, this meant I had to walk out into the main room where the only mirror was to see what the dress looked like). This is important when remembering how many other brides were in the store at the same time as I was. Every time I tried a dress on I had to walk out into a room of strangers and let them see me in a dress before I even saw me in the dress. I can't tell you how many times I walked out and didn't want anyone to see me in a particular dress. Additionally, this made everyone feel as if they had to comment on my dress, whether I knew them or not. I had a younger gal helping me and, God bless her, she was sweet; however, I felt like she didn't know how to connect with her brides. Personally, this is important to me as you're supposed to be helping me get in and out of my dresses; therefore, seeing more of me than half of my friend group and I have just met you. A lot of the time I couldn't find her and had to walk out and ask someone to help me get in my dress. This isn't her fault, they were accommodating a lot of people. I couldn't help but want to run out of that store and not come back. I couldn't imagine this is what all these brides predicted their day to be like. Therefore, I looked at Unforgettable Bridal in Oroville. If I were too be honest, I've known the owner for years and didn't know if I wanted to go their because of his personal connection. I was already so stressed at the thought of finding one dress that I didn't want the pressure of feeling like I needed to purchase one from her just because I knew her, whether I liked one or not. However, after the experience I had at a bigger box style store, I wanted more of the personal experience. I couldn't wait for Alyssa (the owner) to help me make this decision. Not only did she go over and above what most stores do to accommodate my scheduling needs, she even had a mimosa bar and breakfast set up when my girls and I arrived. We were the only ones in the store! Additionally, she was in the room with me the entire time helping me. There was no walking out hoping to find someone to finish helping me get dressed. I felt as if I was the most special bride in the world for my entire 2 hour session. The dress selection was AMAZING. She is a younger bridal store owner and I feel as if this gives her a good insight on what younger brides are looking for. When comparing to David's bridal, they had maybe one or two dresses that were the style I was looking for. Her prices are fair but most of all, she knows what a bride wants to feel during this experience. So ladies, don't walk....RUN to Alyssa because I promise you, you WILL find your dream dress and you will have the best experience. No other store has tailored their business to what the bride deserves, versus how many brides they can get at once in order to turn a bigger profit. It doesn't matter if you've known Alyssa for 10 years or 10 minutes, she'll make you feel as if you have known her your whole life. To Alyssa, thank you for being the reason behind my day...
Read moreAbsolutely cannot say enough great things about my wonderful experience here, espcially because it was not the first store I went to so I had plenty of comparison. My bridesmaids initially took me for the big fancy store in Folsom experience- you know the one where there’s hundreds of dresses and none under $2500. They wouldn’t even let us search through the racks bevauee they didn’t want us to touch the dresses and I had to basically verbally describe what I thought I would be interested in- they proceeded to bring me dresses to try without letting us look through. Lost sale for them. So we tried a smaller fanciest boutique downtown where the experience was much better but there just was hardly anything to choose from. I honestly gave up on finding a dress with only 3 months left until my wedding but then a friend made me a surprise appointment at Unforgettable Bridal and I am SO glad she did. It was truly the opposite experience of the other stores. I wasn’t limited to how many friends I could bring, didn’t have to pay a deposit for the appointment, the owner Alyssa was fun and kind and actually let us look through the dresses ourselves. I showed her what I thought I wanted and she produced the PERFECT dress. Best part is the price was super responsible compared to the other stores I had shopped. She also let me make payments on the dress and held it until I was ready to pick it up. Alyssa also referred me to an alterations place that did the most incredible job. I cannot say enough good things about this store, the atmosphere is friendly and comfortable not stuffy and snobby and the selection is excellent. Definitely give it a try if you’re on the hunt for your perfect dress...
Read moreI had mixed feelings about my experience with this bridal shop. On the bright side, booking an appointment was incredibly easy, and the in-store experience was lovely. I really appreciated being able to try on as many dresses as I wanted, and Alyssa was very sweet and helpful during that part of the process.
However, things started to feel different after I picked up my dress. The communication felt less warm and attentive. When I received my dress, they gave it to me without some of the accessories I had purchased, and I had to ask for them. I was also referred to Teresa for alterations by Alyssa (which was optional), which unfortunately turned out to be the most disappointing part of the experience.
It’s already a bit frustrating that alterations aren’t included in the price—especially since other local bridal shops do include them—but I accepted the extra cost due to time constraints. Sadly, working with Teresa was difficult. I had to be the one to follow up with her, only to find out my dress had been ready for a while. Beyond the poor communication, her attitude throughout the process was unwelcoming. I always approached her kindly and respectfully, but it felt like my requests were a burden to her—even though I was paying for her service.
I understand that others may have had a different experience, but for me, this situation really took away from what should have been one of the most joyful parts of...
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