J & B SECURITY LLC — Local services in Palestine

Had to have service come out for alarm going off due to power issues. Was charged for service call and not made aware of additional charges for service. We received an email billing for $93. That is in addition to the $40 per month they auto debit from our account. Also, we were led to believe that we were taking over the account for the people we purchased our home from to prevent them from having to pay a penalty for early termination. J & B started a brand new 2 year contract instead. We're stuck either paying out a 2 year contract when we would rather not have it because of the expensive service calls. I would give it zero stars if I could! BEWARE & be sure to read the fine print if you sign a contract with J & B security. Apparently, taking their word as their bond is not a good...

In this day and time when good customer service is becoming a rarity, you will be very pleased with J&B Security. From the initial call to the installation, Bekah and the gentlemen who installed our security system were incredibly knowledgeable, very professional and super nice! They even took the time to help us setup the app on our phones. Thank you J&B Security staff for going the extra...

Impressive service ! Timely , well priced , and how they go above and beyond to make sure you are taken care of, and understand your new system is awesome! The young men who installed our new system at our Chiropractic office were so friendly ....even made it a point to shake our hands when they were done. You just don't see that kind of service very much anymore....