THIS IS A 1 STAR!!!!!!!!! Despite a hiccup in my most recent visit here. I’m leaving a five star because of Mike’s excellent and accommodating service the first three times that I shopped here. Not only is he very knowledgeable of the product, but has put me onto some of my favorite flavors of disposables. On my most recent visit, there was a somewhat young lady working the counter. While she was definitely kind and courteous in her demeanor. She seemed rather gung-ho to go above and beyond to tell me every way she WOULDN’T accommodate me for not having a physical copy of my ID. as opposed to making any attempt whatsoever to accommodate me and make the picture and digital copies I had work. Maybe a call could’ve been made to someone higher up, maybe at least taking a look at it before letting me get 3 feet into the door and dismissing me for a second time that day. As someone who manages a store of my own and has purview over several customer service reps. My step one training to them is try to avoid the word no. Maybe at least try “While I can’t do that for you, here’s what I can try to do for you” Instead of just dismissing someone who is trying to bring business to your establishment. That’s okay though, jaguar vapes right down the road was more than happy to give me a manager who could help me out And accommodate my request while I’m in a bind, And they were able to get me a product (that you didn’t have) at the same price of the lower quality version of the product you would’ve sold me. Jaguar vapes has eaten your lunch today Area 51. I still will be coming to this location because of it’s convenient location in relation to where I work, But I can tell you right now if I see this somewhat young lady instead of Mike’s Inviting and smiling face, I will be walking right out of that door and letting Jaguar vapes eat your lunch that day too, And I would urge anyone that reads says to go see Mike and not The aforementioned, somewhat young lady. Thanks, Robert Honiker, underserved...
Read moreGreat Shop with right person working, some employees are very very rude while others are super nice. Other problems is the rude one doesn’t even understand the difference of thc-P and thc-A and when I asked he tried to tell me they where the same thing so when I asked why they would be labeled like that he said they distributor for them ran out of stickers so instead slapped thcA stickers on it so I asked which is it then and he said he didn’t know which one it it was and didn’t matter cause they are both the same. So they’re selling product labeled as something that it’s not. Because when I told him I wanted to THCP ones and handed me the thcA and told him that that was not what I was looking for and it’s the ones next the them the box labeled THCP. he then proceeded to telling me that THCA is the same as THCP. I was just trying to let him know that those are too very different molecular structures and not interchangeable. So if you’re looking for a reliable source, I would not recommend considering you would have no idea what you’re actually getting when they slap THCA stickers on THCP items, vice versa, without any knowledge of the different types of THC or...
Read moreKage Richard’s is the most phenomenal employee. If it weren’t for your shop, I could not have found happiness. Why? Just my opinion, but happiness is balance for me. All products are great, and Kage is one of the amazing reasons I wait for Area 51 gummies and go to no other place and stay loyal and true to your shop. Kage can literally explain anything in the shop.
Thank you to the owner for your dedication to providing products that changed my life.
Sincerely,...
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