We checked in on July 13 and cancelled our entire week to move to another hotel. The staff could not turn it around. The first evening we ate at Atlantic Grille or attempted to eat. It took 20 mins for the staff to greet us at the table and they take my room key card to verify I’m at the hotel. This key card has access to my room and over $700 in incidentals on it that can be used to buy things in their outlets. I asked the supervisor to bring back my card and she had passed it to the server. Major security concern!! 30 minutes goes by and I speak with the restaurant manager to get my card back. Another server over hears the conversation and rudely starts speaking to me that they will get me my card. Not sure why she thought it was ok to jump in on the conversation and be rude. We eventually order our food, a $65 seafood platter, filet, kids burger, kids grilled cheese. All the food was cold, the seafood platter was disgusting. The crab legs were ice cold. I told the server they took the food off the bill but nobody came and apologized. Honestly I think they didn’t want us there. Rude staff!! We had to go to Publix to buy groceries to eat. The room was in poor condition and filthy. Stain were all over the pull out bed where my kids had to sleep. The sheets were disgusting. What’s advertised on the website is Not what you get! I spoke with the staff Jennifer, Victor, and Valeska who were unable to turn it around. They promised to upgrade me however the room they put us in was same room with a new bedding package and some backsplash on the wall. Big time joke! Now I’m at a new hotel and getting good service, good food, and a clean room. Salamander Hotels should be ashamed to Be operating this hotel at such a low level. I asked the staff to turn it around just an upgrade to a room would have been to our satisfaction. They were unable to do so and just didn’t seem to care one bit. My girlfriend left her 3 units of Kérastase mascara $59 each at the bathroom and called then no one want help her... they said they cleaned the room so would be difficult to find it , she’s...
Read moreI played it this morning for first time with wife /swing coach riding shotgun. This course was in superb condition from box to greens, this in the heat and heart of summer. Only very slight evidence of greens burn with lush fairways albeit after two days afternoon showers common this time of year here. Every green has contour and every approach needs careful thought unlike the majority of public play courses in a 50 -70 mi radius. Greens are generally on the fast side and perhaps rolled: balls were rolling true for the foursome entire round. Joyfully there are PLENTY of trees (mixed tropical/hardwoods)! for shade parking / cart path only par 3s, important if you have a non-playing rider ($10 fee) and it looks more like a course in the Northeast than the usual “barren “ Florida courses. The advertised “narrowness” of some fairways is because of forest on both fairway sides, club carefully according to your ability!! It’s close enough to the Atlantic and an Intracoastal waterway to be cooler with more breeze than those more inland. Sunblock is strongly advised, regardless. Fairway yardage stakes are well placed and accurate as are tee box yardage blocks BUT bring your rangefinder: fairway contour is deceiving when reading distance to green if your stance is high or in a hollow. Practice green is wide and quite contoured to match course conditions, range looks very adequate as well. I’ll be coming back at every opportunity for a very good course at a fair price. We live about 40 min north in...
Read moreThey book through GolfNow. But it doesn’t work through their website on an iPhone. I had to go to GolfNow’s site. Friendly greeters. Pro shop guy was serious and didn’t explain the water situation (no water on the course – get ice and a cup from the pro shop and pour from pitchers in the restaurant). Driving range had good grass. Putting green was in the same condition as course greens. Needs a few more signs to guide people. Design not bad. Conditions from tee boxes to greens was what I might have expected from a city-owned course. They had aerated the greens a week before. They obviously didn’t roll them. And each green had about a dozen patches of crabgrass. They should have had a guy spend an hour pulling those when they aerated. I suppose they don’t have the money to use pre-emergent. The price for this was about right. By the way, GolfNow said I could owe $38.52 at the pro shop. But I was only...
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