There is a man who is always at the front counter who is not at all friendly. Each time I have been there I say hello and he literally does not acknowledge my attempt at being friendly. He won't even look at me or try to smile. I had not said anything to my husband about this so when he went in a couple of days ago to pick up some shirts and told me the man was busy doing something at a machine and completely ignored him we knew it was time to find another cleaner. He left him standing at the counter and did not even acknowledge him. Eventually, he left to get something at the next door grocery store and had to return. My husband said the same thing. The man is rude and not at all friendly. At first I thought it was just me but evidently this is just the way he treats his customers. We will not return to this business. I prefer to go where my business is appreciated and I'm treated like a valued customer. I also thought their pricing for laundering shirts was rather high. More than what we paid in...
Read moreSTAY AWAY AT ALL COST! I started a new job and had to begin wearing suits again. Since putting on a few pounds, it was neccessary to have alterations. The man who always works at the counter took all my measurements for alterations. He said because of the cost involved I would have to prepay for the alterations and dry cleaning, which I did (over $100 dollars). I picked them up two weeks later. When I returned home to try them on, I discovered they didn't do ANY of the alterations. They only did the dry cleaning. When I went back to tell them, the same man who took the measurements, refused to fix the problem or return my money I prepaid for alterations. He became rude, indignant and argumentative. DO...
Read moreNew to Palm Springs. Found these guys. Not best reviewed but close by. Dropped off two shirts, two trousers. "Ready by Friday," they say. I stop by Saturday, there is a "For Sale" sign up. "Aww, that's too bad," I think to my self. I hand my ticket. Clothes retrieved. "$32.50." GULP. Sure I did not check the price list, just assumed reasonable. I handed my card without complaint, in shock. Then I ask, "What, um, how, can . . . $33?" The presumed owner motioned and said he replaced a several missing buttons. "I did not ask you to do that," growing rapidly irritated. He just stood there. Stared at me and all of a sudden acted as if he did not understand nor was able to speak English. Stone...
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