Advance Cellular — Local services in Palmdale

Ordered a part....they took down my wrong number.... I called a week later and giving them the right number this time and said they would call.... never did. I called week 1/2 later. Mind I only have selected days cause of work. He says I can come in tomorrow, I walk in he gets busy. I try to be understanding. Only day I can go I sat, i walk in he try's to fix my iPhone button tells me there's nothing he can do. So I'm stuck with a button that doesn't work, I'm like damn alright I waited for nothing let's see if I can trade in my phone. No luck there either button should work. I went in again, i still came left with a messed up button that pops out but with a iron dot in my white screen I asked him what's this he says oh it's cause of the screws. But wasn't willing to at least fix that. Idk im too nice, but I wasn't happy with the service. I have heard of other places that have fixed their iPhone 7 no problems and the button works. Now I have an extra problem a random dot next...

Lets get this straight! I never have had a Carlos work for me in 30 years. if where helping some one we always make eye contact let them know well be right with them. I take pride in my employees and in customer service. Without my customers, I would be in the cold. We do everything we can to help. But we have to be extra careful when phones come in. For service been here for about 30years. So we must be doing something right. I would like to thank all my customers for choosing us as there wireless provider over the years without you we would not be here now. We have third generation's coming in for service. Which I'm very thankful for you. Anytime someone ask to speak to the owner, If I'm here, I will speak with them. If they leave there number, I will call them at a later time when in. Thank you And God Bless Charlie...

Find out the hard way if you want to...this place has no respect for their long time customer's. Verbally everything WAS 100%. I get home literally, nothing had been done. If you did nothing. Why can't you refund me? Thief. I was told by the owner "I did my job. I've unlocked your device. But your device is blacklisted" uhhh...how did u unlock something thats blacklisted? Shouldn't you have known that before u tried to unlock it?

I trusted this family owned business with my cellphone & my last few dollars to my name. All ii asked for was to have back what WAS rightfully mine instead the 2shop guys steamrolled me into knowing that Advanced cellular is a partner of...