Wilson's Jewelers — Local services in Paola

I went in to get my ring consigned. Three months went by and it still was not sold. When I went in to pick it up, the Opal jem had a very large crack in it making it virtually worthless. Called the store to ask if something had happened to it when it was in the store and informed them there was a large crack in it and the owner, Pam, yelled at me to come to the store so she could look at it. Walked in to have her look at it and right off the bat she had an attitude and was being EXTREMELY rude to me while I was being as calm and level headed as I could. Got accused of being the one who did it when I literally took the ring and put it straight in the box 10 seconds after walking out of the door. She was extremely rude to me and I would suggest...

My wife dropped a watch off in December that we did not get repaired until middle of March. It went in with a crack across the face (one crack). When it came back the glass was shattered and the watch now is broken on the side. The owner having no customer service skills did everything to act like my wife had broken it. This watch was a birthday present and they treated it like a piece of junk.

You can do what you want with this review but we will never go back and recommend no one else...

Had a ring sized by Wilson's Jewelers a few years ago took it back in because the weld broke in the ring they told me they had never seen the ring before me and my wife knew that was a lie also took a $50 chain in to have a hook put on it tell them I did not want to spend very much money they charge me more than the necklace was worth I used to think a lot of this jewelry store but that is terrible customer service and do not want to see that happen...