Parker Exotic Pets — Local services in Parker

Although it is a well-kept and nice looking store, the customer service was poor. It was my first time there, and no employee was at the front desk or even in the front area at all to greet us. We walk around for a bit, and all of a sudden I see this huge turtle stuck in the blind cords behind my mom. I said, "Uh, mom? There's a turtle behind you". Both her and my brother turned around, and my brother got scared since it was so close behind him, and in turn I ended up spilling my hot chocolate all over me. So I looked around the store calling for anyone, saying that there was a turtle stuck in the blinds at that I accidentally spilt something and needed a napkin. Literally no one came out to help us until about 5 minutes later, and by then my mom had already gotten the turtle unstuck. We informed the lady at the front desk that the turtle had gotten stuck, and it was even bleeding a little on its two front arms and the sides of its neck. Along with that, it also had water around its eyes, so we think it was crying :( Surprisingly, the lady didn't really seem concerned. She said, "Oh no, was he? Poor thing, he was just up here about two minutes ago." Her sympathy sounded fake. Anyways, my mom is still holding the thing but the lady doesn't say anything else, so we're like ok... and just set it back down on the floor. After that, I asked the woman if I could please get some napkins and a trashcan because I spilt my drink, and she doesn't say anything to me and just goes in the back employee room. About a minute later she comes back out with what I asked for, and I go to take the napkins so I can clean up my mess, but she just walks past me and cleans it up for me. I thanked her, and again, no response. All in all it was just a weird experience and the woman was quite rude, but then again I didn't get to meet any of the other employees, so my experience might have been different otherwise. If any of the employees there read this, I hope they take it as constructive criticism and not as a bashing review. Because other than that, the animals seemed to be fairly healthy and the cages...

I purchased a bearded dragon ( along with complete terrarium set up). They assured me that they were not like Chain pet stores and would gaurantee their animals. If I had any trouble to let them know and they would help me. In the firstn3 days the dragon did not eat. I called and they gave some suggestions. 4 more days passed and the dragon did not eat and only pooped a small amount. They told me to bring it in and they would observe it for a couple of days. I called back 2 times and got a voicemail that said it was full and I could not leave a message. I did finally get a hold of them. They told me they were still observing the dragon, and he was doing better, but wanted to give it a couple more days. I informed them of my trouble with their voicemail. They never called me back so I called again. Same full voicemail. I decided to stop in. They said yes, he was there and thriving and growing, but did not show me the dragon. Being leery, I asked I could just exchange it for another dragon Of similar size/value. He said I’m sure we can, I’ll have the owner call you in a bit. She had just run out for an errand. Not only did no one call me, again....I tried to call again and got the voicemail was full. I did leave one last message, but never heard. I just gave up, but I won’t be back. Petsmart has given me...

"Parker Exotic Pets is an absolute gem for any pet enthusiast! From the moment you step inside, you're greeted with a delightful array of unique and fascinating animals. The store is impeccably clean, and the animals are well cared for, which speaks volumes about the staff's dedication.The selection of exotic pets is unparalleled, ranging from colorful reptiles to playful mammals and exotic birds. Each animal is housed in a spacious and comfortable environment, ensuring their health and happiness. The knowledgeable staff is always on hand to answer questions and provide expert advice on pet care, making the experience both educational and enjoyable.The store's commitment to animal welfare is evident in the high-quality products available for purchase. From specialized habitats to nutritious food options, Parker Exotic Pets has everything you need to keep your new pet happy and healthy.Overall, Parker Exotic Pets is a must-visit for anyone looking to add a unique and exciting pet to their family. With their exceptional service, top-notch care, and impressive selection, it's no wonder they're a five-star...