Office Depot — Local services in Pascagoula

Bought a monitor from these guys with a SquareTrade Protection Plan on March 1. Asked their employee at the cash register if the plan included cracked screens, even listing a couple scenarios asking if it would apply, and the employee told me it doesn't matter how the crack happened it would be covered.

As it turned out, once I actually tried to redeem the protection plan to get a replacement, it did not cover physical damage, despite their employee telling me it did.It appears Office Depot does not sufficiently train their employees on the garbage they are upselling and what the protection plans entail, what makes matters worse is there was a plan only $20 more that the employee didn't even mention to me that DOES cover accidental damage, even though I made it clear I was interested in the plans coverage of screen cracks.

After talking to SquareTrade I called back Office Depot, and their tech manager at the time told me that this happens all the time, and if I brought the product in with the receipt they would try to help with SquareTrade. I took a long lunch one day in order to be able to bring the monitor to them.

For their credit, they did what they could to find out how they could with SquareTrade, but still refused to honor the claim that their employee had made by replacing the monitor, citing their 14 days return policy. They also suggested I contact MSI, the original manufacturer of the monitor, to see if they would help me out.

Regardless of the result with MSI, as long as Office Depot Corporate is having their employees upsell shit they don't understand and answer questions about things they do not understand, I will likely not be purchasing from them any time in the near future and I would reccomend if you do, DO NOT purchase a protection plan unless you have it in writing that it will cover the most probable damages to...

My recent experience with this establishment, while brief, was truly illuminating. From the outside, the store appears to hold so much promise—a great location, a clear market need, and an inviting aesthetic. It's a shame that a closer look reveals a fundamental disconnect between its aspirations and its operational reality.

During my visit, it became painfully clear that this is a company that struggles to recognize and value true talent. It’s an interesting management style, to be sure, one that seems to prioritize expediency over expertise. The emphasis is less on finding the right person for the job and more on simply filling an empty chair. While this may be a quick solution in the short term, it suggests a profound lack of long-term vision.

It’s disappointing to see a business with such potential actively working against its own best interests. The decisions made here today will no doubt have a significant impact on tomorrow’s customer experience. I am, in a way, grateful to have seen this firsthand. It's a valuable lesson in what happens when opportunity is handed to those who are least prepared for it.

I sincerely wish them the best of luck in their future endeavors. They will...

I went here the other day looking for a sleeve for my Fire HD 10 tablet. The first person I spoke with said to me in response to my inquiry, "Amazon makes tablets?". WTF? So I asked for someone that works with the tablets. He called someone on his radio, and Kenny or Tommy or don't even care to remember his name arrived to help me. I asked him about a tablet sleeve and he walked me to the section of backpacks, and grabbed a $79 Tragus bag, and opened it, pulled out a tablet sleeve and said: " Is this what your looking for? ". I said Yes. He said "OK", grabbed the bag and started to walk to the register. I said I only needed the sleeve. And asked if they sell just that. He said no, I have to buy the backpack. I told him I just need the sleeve, so I'll just go look elsewhere. He then started to go into all the features of the bag. WTF? I said I did not need the bag, just a sleeve. He said " I told you already, you need to by the backpack to get the sleeve. I just walked out. They need to hire...