A supervisor at this usps is extremely unprofessional. Her name is Amy Brown. Employees at this office did not “scan in” a high dollar package sent to me. the tracking displayed an alert status. tracking showed item was delivered to pascagoula usps, 5 days later it was still unscanned, with no location updates. i called them to locate the pckg. she told me it wasnt there. i gave them time and called back. i was patient, and asked some questions about the process at their location, so that i could understand what might have happened. she did not answer my questions. Amy Brown, i will be filing a complaint with the usps, providing them with the recordings i have of all our phone calls, your unprofessional way of communicating, and the part where you admitted that your office failed to scan hundreds of packages before being sent out for delivery. it left customers who rely on the tracking system, more so during this pandemic, without the reasonable expectation that they will receive the goods they necessarily...
Read moreThe postal service in pascagoula is ridiculous. They don't have enough workers we never get our mail. I heard from one of the postman that the lady over them rush them to finish with their route so they don't get paid for the full 8 hours. She worked in mobile and did the same thing. They need to send her back to mobile. I'm from mobile and I moved here. Everyday they have a new postman that's sad and the neighbors are mad where is our my mail. 2 streets over. Looking at my usps informed delivery I have 8 pieces of mail coming today. I haven't seen a postman all day. What is it a holiday it's 5:30pm. No postman...
Read moreExpensive and slow. I mailed a package priority overseas on March 5th. It is now March 25th and the article still has not arrived to it's destination. I paid over 30 dollars for dubious service. The article was time sensitive. I lost out on several thousand dollars because of this issue. I can neither recover the cost for this poor service nor gain back the lost business. I would suggest you find another shipping company if your article has any value to you.
I will be using FedEx from now on. I sent that on Friday and it arrived today. Only cost ten...
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