Today 7-12-15 my boyfriend got me brand new watch and I went down to get it sized thinking that I'm going to a professional place. Well I get home and notice that the wrong pin and where the wrong pin is there are scratches where she shoved the pin in WITH A HAMMER?!?! I called instantly and instead of the company wanting to fix the problem. They dined that they did any of it. They didn't even offer for me to come in and fix the problem til I asked if I could come in. The money isn't the issue, its the fact that I went to this place trusting the name and to get this kind of service. The number one thing they should care about are the people who pay their paychecks, and if I was happy I would not be on here reporting a bad review. I don't recommend anybody coming to Daniels. HORRIBLE...
Read moreI dropped in today for a necklace repair. I was sure that at a jewelry store I was probably going to get pushed into buying something expensive that I didn’t need by the repairman, but I said that I would give this jeweler a try. Soooo glad that I did! I was met at the door with a smile. The issue with my necklace was addressed immediately, repaired in minutes, and for much less than I expected to pay. In fact, because it was such a simple fix, he did it on the house! I couldn’t believe it! I will tell everyone I know about how nice they were to me here and I thought I’d start with a Google shoutout! If you need a jeweler who isn’t going to try to rip you off, come here!!! Professionalism at...
Read moreStaff are the issue. Especially the manager. Arrogant, rude, and acts like he doesn't care for your business. The jewelry is nice but a bit to expensive for the quality. Still, they have some nice stuff but the staff again are the turn off. Update: still rude, still unknowledgeable ... customer service that you can't understand . Just really bad. Don't waste your time or money there. We will never shop there again! Zanesville, Kay all better quality and better prices. This place is an...
Read more