I am writing to formally express my deep dissatisfaction with the services provided by this medical office. Unfortunately, my experience has been extremely disappointing and unprofessional.
Firstly, the prior authorization process was handled inadequately. I was forced to follow up personally with the insurance company multiple times due to a lack of communication and action on their part. Thankfully, I am familiar with medical administrative procedures, but this situation would be overwhelming for most patients.
After the approval was finally obtained, there was no communication from your staff regarding the next steps. Despite this, the office ultimately refused to provide the services that had been authorized.
Given the severity of these issues, I am considering filing a formal complaint with the relevant medical board to ensure that such unprofessional conduct is addressed appropriately.
Hope future kids in need like mine get services that are desperately need by the...
Read moreI cannot recommend KidsClubAba highly enough! The level of professionalism, guidance, patience, and care they provide is truly best in class. The team is deeply committed to helping each child reach their full potential, with therapists who are incredibly knowledgeable and compassionate.
Their tailored approach and dedication create a nurturing environment where children feel supported and encouraged. It's evident that they genuinely care about the well-being and development of each child.
If you're looking for a place that combines expertise with heartfelt care, KidsClub ABA is the...
Read moreIf i could give 10 stars i would. Everyone here is just overall exceptional ! The team is devoted to providing an engaging, supportive, nurturing environment to each and every child to ensure that they will receive the very best possible treatment ! Specifically Bryanna, i noticed she is incredible at truly making sure every kid she meets with feels valued and loved. She tailors her approach to fit each child and their needs. The most extremely dedicated/attentive therapist 1000/10 would recommend her and Kids Club ABA...
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