Glow Lounge — Local services in Paterson

I cant described how dissaponted i was couple of days later after washing my hair. My hair turned blue gray from a blond color dyed i got done here. I bought a shampoo here for blond color, blue shampoo and that was rhe worst thing i did. My hair color turn blue green. Horrible. I went back the next day and the owner said to me that it was fine my hair was Ok no color effect from the stupid shampoo she sold to me i gave her back the shampoo not even try to fix the my hair she was not interested. Nightmare for me rhat day. I had to pay more money to some one else to fix it because my hair looked it like rainbow brite.never again especially when you have a special event wont try a new...

The worst experience of my life. They don't even greet you when you arrive. I scheduled an appointment with yaniris and got there 15 min earlier and the salon was packed and I was still waiting over 2 hrs and never got my color done because the lady they have answering the phones doesn't know what she's doing. They don't even have a receptionist. It's one of the stylist answering the phones. She gives appointments knowing that they are over booked. It's ridiculous and very very disappointing. So unprofessional and rude. I got up and left and I will never come again. My time is not a joke and they don't take...

Avoid this salon at all costs. I left with chunks of hair missing, a painful chemical burn, and a color completely different from what I requested. The salon was dirty and disorganized, with staff shuffling me between chairs and mocking me in Spanish, assuming I didn’t understand. They bleached my hair twice without warning me of the risks, causing severe damage. The neon pink color applied was nothing like the soft baby pink I asked for, and the owner refused to apologize, blaming me instead. For $300, I received horrible service, lasting damage, and zero accountability. Truly the worst salon...