The LEGO® Store North Shore — Local services in Peabody

One of the clerks told my 8-year-old TWICE to stop touching a Lego name plate that was placed in front of the register at child height. (Presumably she made it? I won't reveal the name.) Advice: If you don't want kids to touch the Legos, DON'T PUT THEM WHERE ANY KID CAN REACH THEM. After my child apologized, she said, "You're forgiven." I don't know whether she was kidding, but it's rotten customer service in any context. I'd like to say this clerk was the worst I've had, but this location has at least one knucklehead working each time...

Anyone who knows my family or myself KNOWS that we love LEGOS! We stopped in to see what we would buy and immediately was greeted by a worker who welcomed us into the store. He said he would assist us if we needed. They also have a lego man made out of LEGO blocks about my daughter's height! They have lots of interactive things for kids to do and even make your own miniature LEGO man or woman. If you love LEGO, check...

Not the best Lego store I've been to - and I have a Lego passport so I stop at every one on road trips. Just didn't have the same customer service standards as the 2 other Lego stores we went to that day in our road trip (outside of Boston, this was our first stop). Got my passport stamps tho! The workers just didn't seem as welcoming or talkative as the other stores, but Lego is a great company so don't let it stop...