I Repair Broken Laptops — Local services in Pearland

I had a very disappointing experience with John while trying to fix an issue with my laptop. My device, though well-used, looked almost new and only had a recurring green screen problem that required a restart. I handed it over to John for repairs, hoping to resolve just that issue.

When I went to pick it up, not only was the green screen issue still present—now turned into a blue screen—but I also discovered that a screw inside had been broken, making it impossible to close the laptop properly. The device was returned to me in a significantly worse condition.

When I brought this up, instead of taking responsibility for the damage, John suggested I may have given it to him already broken, which I found highly unprofessional and dismissive. After some back and forth, he agreed to repair the damage he caused, so I left with my now open and malfunctioning laptop.

Two days later, he called me back saying he had the correct shell to replace the broken one. I went back, only to find out it was not the right fit. He promised to source the correct one and also fix the blue screen issue, but I haven’t heard from him since—it’s been over 10 days(He was supposed to source in 3days)

At this point, my laptop is in worse shape than it was before, both externally and in terms of functionality. I now have to spend additional money to fix issues that were caused during this repair attempt. This experience has been frustrating, and I cannot recommend John to anyone based on the lack of accountability and professionalism I...

I took my virus infected computer to John and was in tears because I was completely blocked out. I use my computer primarily for business. I am not a techie at all. John was super patient and explained things to me very well. He is very professional and very experienced. He managed to save my data and my computer. It was a challenge, but he was absolutely up to it and knew exactly what to do. I like the fact that he explains everything before he does anything with the computer. He gives realistic expectations and doesn’t make promises. I also like the fact that he teaches the customer how to avoid the problems that brought one there. I am grateful for the attention, education, patience, professionalism and care that he gave me. To top it off, he doesn’t rip people off. I find him to be honest and very fair with his prices. Well, I guess you can figure out that my experience was great. I drove there for Pasadena, and if I ever have computer problems again, I know where to go now....

I have some performance issues with my laptop & bringing to ask John for recommendations. He suggests replacing my laptop hard disk with Solid State Drive (SSD), by cloning the hard disk information to the new SSD. This means this will save me a lot of time to re-install all the old applications again to the new SSD! John is very knowledgeable about what he is doing, but he also looks after the best interests & solutions for his customers as well. John also patiently explains why he recommends using SSD. After fixing my first laptop, I see my old laptop perform just like a new one & I end up bringing 3 additional laptops for him to replace the same thing. The cost is very reasonable & the turnaround time is very fast it takes less than 2 days to clone & replace SSD on 3 laptops. John has saved me a lot of time & money! I highly recommend this place for any computer issues that you may have. Once again,...