The Oasis at Pearland — Local services in Pearland

Terrible place to leave a loved one! My mother was released to their care after having an infection Friday night back this early February. That Monday she was scheduled for dialysis at noon. The nurses did not have her ready for transport nor did they have any dressings on her changed. The nursing staff during her visit were at their station at not monitoring them. Took 30-45 mins to answer calls. When I was trying to get information from anyone they would not give me any solid answers, basically giving me the run around, including the Social Worker Kesha. I filed complaints with the admissions director, Melissa. No follow up there either. Finally, my mom had to be transferred back to the hospital. The nurse gave false information to my mother's condition to the EMT saying she was usually lathargic, but she is not. Food is terrible there. Not clean at all! Only kind person there was the physical therapist named Kim (?). Security is not good at all there, especially at night. Accessibility is high for any person to come in! Keep in mind that the reviews before that last year, this facility was owned by a different company as well. So this new company is not keeping up with any guidelines like they should. Needless to say our family filed a complaint...

Update They say this place has been sold. If so.... the old reviews are for previous owners. -not current owners. I heard it's changed now?

Original review for old owners/management Well...I must say this place is a diamond in the ruff. Dont judge the building. I visited this place today because reviews I read made the place seem homey. 😊 it has a homey feel to it. The business administrator (wish I remember her name 😔) gave me a tour without an appointment answered all of my questions. One thing that stood out to me is she took me all of the way around didn't make it appear as if she was hiding anything. The history of this place being owned by a family who used to live there at the building with their patients and now owned by one of there children who is there everyday shows that there is sincere vested interest in this place. I am truelly impressed and my heart is warm. I can not speak from the perspective of having a loved one live there....but I can say this is a definitely an option to consider and remember regardless if it is the destination. Five...

Mediocre care at best. Food is ok I hear. Brad, Amber and Melissa in admissions are great. Many of the nurses are ok, too many are not. The nursing supervisor Elizabeth is one of the good ones. PT is only weekdays and so far not impressive. They require you to jump through way more hoops than any other SNF and for what? Good luck getting a health professional to bother to call even to establish a care plan. For days and days and days. Prescribed meds waiting on clearance from a very absent medical staff. Doctor "there"or "available"2x a week. Nurse Practitioner as well I hear. But they are MIA, won't return calls even from nursing staff. This is subpar. The hospitals are bursting with covid patients and the doctors there still manage to call the families daily or if slammed every other day. Here they have only a few and cant be bothered. For the record, both myself and my family have worked in clinics, skilled nursing and the medical field. Immediate and extended family includes doctors and nurses. I only expect good care not dont care. You...