Martin's Family Clothing — Local services in Pell City

I like Martins Clothing for the most part but their covid policy is ridiculous!!!! I understand if you want to keep the outdated policy but atleast make it easy for your customers. EXAMPLE! Only 1 dressing room is open with three rooms for everyone in the store with a sign on the door stating 3 garments and rooms sanitized after each customer. Well while we stood in line today there was a lady with a handful of clothes and her daughter inside trying on clothes and mom swapping the ones out she's holding and then you have the other 2 young girls with a buggy full of clothes and the 2 of them taking turns coming out and swapping for the ones in the buggy. The third room also had 2 girls in it and when a particular item didn't fit one of them would come out and change the size while the other stayed in the dressing room all while the employee just stood there as the waiting line grew. Lastly when a room became available the employee walked in the door and made 2 squirts in the air with lysol to...

I have never been to a store where when an item rings up incorrect, they tell me to come back tomorrow because they are going to have to figure out why it was ringing up that way! It was a sale item and the last one. Also the manager, Elic made sure to tell me he was going to “make it right” but I would need to come back tomorrow! I am baffled! He also told me shoes have been put in wrong boxes, I did not mix up the shoes. The picture on the box matched the shoe. I know there are people who do that to get a sale, but I however did not. Also was told that the bottom of the shoes were dirty. I was not returning the shoes I was trying to buy them. So if I wanted to buy shoes that had a dirty bottom (most likely from people trying on and walking around the store) why did it matter.! There were 4 employees just walking around doing nothing. Maybe they could have been checking shoes if that has become...

I've been here several times looking for boy's (14/16 or 18/20) clothes with very little luck. It is a hard size to find anywhere... but with "Family Clothing" in the name, I would expect a little more selection than one single style of shirt in two colors. They also do not appear to carry any shirts in a men's small at all (which I've found will fit my son after a few washes). Prices are higher than expected but they do have weird sale themes that can sometimes get you 20% off of the highest priced item...