Pawn King — Local services in Peoria

Used to be a great place to go to but don't let the remodel fool you...traded knowledgeable folks for a remodeled store. Took some nice air tools that I no longer needed to see if they were interested in buying them. I could tell right off the bat that the person helping me knew just enough to "get by" there in tools. That comes from someone that's been out of the industry (auto repair) for 15 years. Took them back to "test" them (I was not allowed to go), took ten minutes to test three air tools and said all three had air leaks at the air connector and I promptly took them home to verify this. Anyone who has ever used an air tool knows that you take care of your stuff and I asked to see if their connector that they were using and if it was leaking (refused my request). I asked at what pressure did you test them at (most folks know 90 psi is the benchmark for most air tools); couldn't say what pressure they used...just said they had an air compressor in back. I tested them before taking them there and also took the time to clean them up as even at a place like this I don't want to sell someone junk. Supposedly all three tools were "leaking" but the counterperson could not say exactly where when asked. Offered to let me talk to the other person that "tested" them but when I asked to see them the counterperson shut down and talked like they were reading from a script. I get you might not want the tools but don't feed a lie and tell me there is something wrong with them...just tell me you don't want them. I can take someone being honest and these were not cheap air tools; nothing against those either as they work great for me too.

On the upside, they have nice stuff but apparently have purchased WAY more than they can sell. I'm not in the business myself, but I have yet to see someone there that has REAL experience in buying and selling ANYTHING unless it is a playstation or a HDTV and I was the oldest person there by a few years and I still work a straight 40 a week. My advice...build a reputation by just being honest and know the product and industry. Brought the tools home and tested all three and there were no leaks and they will continue to work for me as...

This place is a joke, I took a signed Curtis Martin football Jersey to them to sell, the woman says do you have the certificate of authenticity, I say yes, I open the box and try to hand it to her, and she refused to even look at it. It has two of them, one is a 3x5 card that says certificate of authenticity, the other is a smaller card with a code you can scan to verify the signature, it also has a sticker on the jersey with the same code, to verfiy they both match, and the signature is valid. It is a Tristar jersey and it has all the original certificate of authenticity paperwork. She said I need a paper that says certificate of authenticity, I said this is it, here it is, and she refused to even look at it. It was the worst customer service I have ever seen in my life, and the woman should be fired. The other 5 star ratings must be fake, this place is the worst.

Update: 10-8-23 - I put the Curtis Martin signed jersey on Ebay with a starting bid of $69, and it sold for $81. Pawn King would not even look at it, let alone make me an offer, and it was good for me, because I got $81 for it, that is how...

Beware i had to make this review and this place retaliates and does contact other pawnshops in the peoria area because pawn king wants to i have kept all the photos of the guitars the mic the actual value through ebay and the manufacturers prices along with certified luthiers .i Wont ever go back in im a guitarist and have been playing for 23 yrs and the sold me a 7 string with a bad bridge and when i bought it from them it is 200 brand new and i paid 150 for an instrument that wont intonate the neck is leaning in the pocket also and they only offered 75 dollars,the condenser mic has ground issues.and the guitar has dents dings and scratches.not worth 150 only worth 70 dollars. I will be further pursuing this matter denying services was okay and acceptable but spreading around rumors to get me denied at other shops when i havent mentioned our issue with pawnking to the other shops so i will have to reach out to your licensing board, CPA, and the ftc.i have taken screen shots of...