Love At First Sight — Local services in Petal

Great Veterinary services. We take all 5 of our dogs there. We adopted 3 of our dogs there. Although I'm not sure I'd call it adopting them because they are puppies and you purchase them for a large sum of money unlike an animal shelter or rescue. My honest opinion is the Petal location is better all around not just because it's newer. The staff and all area where the puppies are is cared for 100% better. The Hattiesburg location puppy area smells like it's never cleaned and it's just awful. Also the main lady in charge of the puppies can be very rude to her employees and undermine them which is very rude to say the least. She also doesn't know as much as she lets on about dogs as she tries to make it seem. When we first moved here from out of state I was asking if they knew of any Maltese puppies coming any time soon and she asked me which color I'd like and anybody who knows Maltese breed knows they only come in white. She also acts too busy to help you and the impression she lets off is that she's too overwhelmed for her job. Maybe somebody else would handle the load better. That's actually what drove us to go to the Petal clinic where Cassie I think her name is was such a great help each time we were there looking at puppies. Another issue that drove us to petal was a grooming disaster with our dogs that they were there all day and the groomers assistant called saying she's going to the store to get scarves for them. Ooook. She called 2 other times. Why call us. Anyway they were there until 8:30pm until Randy called asking if we'd like them to stay overnight and be groomed next day because they'd been roughly shaved some and that's it. The assistant came late, left and never came back. They think she was in something because she was acting odd. Instead we picked up our dogs as they hadn't eaten and one was hypoglycemic and it was just traumatic for us and them as they're our babies. One was limping so they checked him out next day for free and gave him pain meds and also scheduled their groom at petal because they weren't even half done. And Jim the Manager paid personally for all the grooms because of what happened. The Hattiesburg location is always shut down thanks to Parvovirus.

When I say petal is better....

We absolutely loved our experience here! It's worth the 4 hour drive! Alissa(hope I have that right) answered my phone call and provided the information and answers I needed to feel motivated to make the trip at all. On the way there, I got turned around, and the young lady who answered the phone was so kind. She even stayed on the phone with me until I found it. I loved speaking with Cassie!! We added an adorable yorkie to our family in much need of the cuteness overload and...

We went to the LAFS Hattiesburg location and the person helping us did not offer for us to hold or play with a puppy. We then went to the LAFS petal location and Ms. Cassie is so sweet! She asked if we would like to go in a room to hold and interact with a puppy that we were interested in. That made the difference, because we took him home! Thank you so much Ms. Cassie for being so sweet! You are doing...