Walgreens — Local services in Petal

I enjoyed shopping at Walgreens until they absorbed Rite Aid; the pharmacy was initially overwhelmed, but the employees worked hard and normalized. Recently, however, I was deeply disappointed. After having check-up one morning, I went by Walgreens the same evening to pick up my refills. (I had already called dr's office twice that day to make sure refills were called in because I had no more medicine.) That evening the pharmacist couldn't find my refills on her computer; she graciously substituted a generic brand for one, and I did without for the other, (having to borrow from close relative). I made it through the weekend, didn't receive any calls from Walgreens saying my prescriptions were ready (like they usually do), decided to go by Tuesday evening before closing. Yes, my refills had been called in FRIDAY and were ready, but because I'd bought the generic, I'd have to return it before receiving the brand name. SO WHAT HAPPENED FRIDAY? Why did I have to go in circles for four days mentally (bc the generic Synthroid doesn't work for me)? Today I returned the generic but the Synthroid wasn't filled yet, (the tech said) because I hadn't returned the generic yet! IF THE REFILLS WERE SENT FRIDAY, WHY COULDN'T I HAVE THE PRESCRIPTION FRIDAY? I can only guess, but I would love to know what really happened. (My nurse verified Monday that refills had...

Every. Single. Time. I have used Walgreen's pharmacy for anything there has been a problem with my kid's prescription. Seriously. Every. Single. Time. Because of that, I switched to Rite Aid and my orders were always done timely and they had the medications prescribed, unlike Walgreen's where they never have simple medications. They say they have to order it and will call, but I always have to call them to find out if they ever got it and they usually STILL don't have it. I get a call 2 or 3 days later finally. Who wants to wait that long for them to get a fairly common medication when you're ill. After they bought out Rite Aid, I automatically wound back up at this terrible pharmacy. The dr. Sent in a script, they claimed they didnt have it. Called my Pediatrician back, she gave the exact time stamp and address of when and where the script was sent. Called and told Walgreen's, and they STILL had to call the dr.s office to get a verbal script! Two hours later, my kid still doesn't have her meds and is in pain. I am livid. Why can't this place just get it's stuff together? I am changing pharmacies inmediately. This place is unreliable...

I don’t know why it’s taken me so long to switch pharmacies, I could go on and on listing problems I’ve had with this particular store, but I’m just going to say there horrible and leave it at that. If you’ve used them before you already know that. Every single time I need to get medicine filled there’s some kind of issue, and I’m not exaggerating it is literally every time. Im not sure if it’s just incompetent employees, or if the whole company sucks.. probably both. I wish riteaid wouldn’t have shut down. This store has literally put the wrong pills in a bottle before, also put 10mg pills in a bottle when it was supposed to be 5mg. They are going to kill somebody if they haven’t already. And just in case there’s someone important reading this, there is a pharmacist working at the petal location that is addicted to prescription narcotics… that’s all I’m wasting my time to type. If I could put 0 stars I would, I never write reviews by the way, I just hate this store...