Kidz Konnectionz Educational Center — Local services in Philadelphia

So I was very optimistic about having my son there. I went on a tour and everything that was said to me sounded amazing and everything was going good up until a month or two being there when my son came home mind you he was just turning a year old came home and was throwing up and gagging very tired and lethargic and he winded up throwing up a rapper from a snack and all I was told was oh I guess we didn't see it but to me that just meant that you weren't keeping an eye on my child. Then a couple months later he winds up getting hand foot and mouth then as I would pick him up and the majority of the time he was very messy not kept well smelled like cooking oil and seemed very down for me it felt like he was being neglected. Even dropping him off in the morning he would scream. Then I started noticing new people all the time which I don't think is healthy for children that age because they're used to consistency and a lot of them were very young. Also there was an incident outside of the daycare that had to do with the family who owned it and almost turned into a very bad fight. The two weeks that my son was out of daycare because of the hand foot and mouth not once did the owner check up on him to see if he was okay which upset me because I am trusting these people with my child everyday and the fact that you are not concerned concerns me. The last and final incident happened when they were outside in a blow up pool and my friend so happens to be walking by the daycare when she seen him drinking the water out of the pool where there are other little children like him and diapers probably peeing and pooping and she said to the girl that he was drinking water and all she said was oh he's okay then my son winded up getting sick with E coli for almost 2 weeks he could not eat he could not drink milk it was a disaster especially after the hand foot and mouth. And when he was sick then the owner still never reached out to make sure he was okay at that point I was frustrated and hurt and I had to find somewhere new. And the place that I found is absolutely amazing. From the moment he walked in the door he was very excited and adjusted very well. One thing I forgot to mention is when picking up my son at this daycare you were not allowed to go in and grab your child they would bring him down to me and I would be waiting sometimes 10 minutes whereas this place they have security and they have codes to get in the doors which they provide us with and also have 24/7 video surveillance of the room he is in the teachers are so nice and now when I pick my son up his demeanor is totally different. He is happy and excited and that makes me happy. So I would not suggest this place especially if you have a younger child and you want to know that your child is being taken care of properly and not being put in a corner somewhere to cry because that's how I feel things were going just off of his mood when I would pick him up. It's just not a very well run establishment. If I would have known The Experience my son was going to have their versus me staying home from work to be with him I would have...

I am so disappointed with this place. Definitely. Expected more from them on the initial visit. When speaking with the owner, it seemed like it was going to be the best place possible for my child, but as time went on we just kept dealing with issue after issue from my child, that wasn't even one yet swallowing something and them, not even knowing that he swallowed something. They told me oh, he was throwing up as soon as he got With me He wouldn't stop laying on the floor so I don't think that just happened out of nowhere. The daycare had no idea. He swallowed something until I gagged my child until something came out of his throat. And then continuously got sick and gets hand foot a mouth disease that was so bad that he still has scars on his body from it. And trust me, I know that kids get sick in daycare, but when they're not being watched properly, they get even sicker. To the point where a family member was passing the daycare on their swim day. And seeing that my child was drinking the water that all the kids were swimming in and when she actually said something to the staff, they said no, he's fine, he's okay, did not stop him. So the next day afterwards, he was deathly sick. Couldn't keep anything down me. And my wife and i brough him in the children's hospita ER to make sure our chd is fine, but he wasn't. He was sick for over a week. Could not keep anything down, and you would think that the person that kept telling us That our child was like family would have checked in with us just to see how he was doing. We never got a call. We never got a text message, so to any other families out there.Trust me, do your research before picking a daycare. I think their biggest problem is they continuously change staff and a lot of the staff is very young. and one other thing we should be allowed to go up and see our child. While they're in daycare, we shouldn't be stuck behind a locked door waiting for them to bring us our kid or for them to stink, like cooking oil when you...

I had my children there from when it first opened. It was so amazing for the first 2 years but after that the owner started telling me how I should raise my child after a mistake that was her staff fault and I let it slide by not being responsive. My child started telling me that there was a lot of yelling at him and other students for disciplinary reasons. Another incident occurred where my child told me one of the staff was smoking in the car while dropping him off home. Then another incident occurred where it was no one’s fault and the owner started yelling at me and refusing to pick up my children which she is being paid for. She basically charged me because my child got car sick in her car but she also lied and said my child peed in the car which was untrue. He only threw up ACCIDENTALLY. Mind you she gets paid full time (40 hrs a week) tuition for one of my kids and they only attended there 3 hours a day (15 hrs a week). I remained calm while she yelled and then hung up on me while I was being civil with her so I reported her. I was under the impression that she uses her business vehicle for children drop off but she admitted that she uses her personal vehicle to drop off children which does not make sense for running a LLC. She yelled at me over $50 and I would have paid it if she wasn’t yelling at me but because she was talking to me in a aggressive tone she won’t get anything from me. I do not tolerate being yelled at. I also do not argue with people. Plus my child told me that she called him hard headed and that is verbal abuse. Her behavior is very unprofessional towards me (the customer who never missed a payment) and because of different incidents that occurred, I had to report her. I DO NOT recommend this daycare to anyone. I have text messages to prove a couple of incidents that occurred for those who look...