Best Nail Salon & Spa — Local services in Phoenix

Update** I called them so I could just get them taken off. When talking to one of the management, she convinced me to give them a try and have her fix them. She was incredibly confident and I was very impressed with the results! I will most likely be going back to her for my wedding nails! The nails feels so much more sturdy and better quality. She even added a complimentary design. So thankful. Now I don't feel like money was wasted. I left my old post and will be adding the pictures of the new nails too.

Basic white gel acrylics in coffin shape- 50 bucks Tip- 7 bucks ( so total spent is 57) I don't know if the lady was new or if she's bad. She needs a lot more experience especially if she will charge 50 for basic nails. I gave it 2 stars instead of one because she did try. I can't believe first review I post will be negative but would of liked to know this before going and wasting my money. On the fourth day my nail broke on the six day one of them is coming off. Its constantly getting stuck on my hair and looks like it will come off or break. I did like that she tried to make them better. When we were done she didn't like one and decided to redo it. She took her time in getting the shape right which I liked. What good is a pretty nail shape if they wont last? She had to do so many coats because the nail polish was empty yet decided to still make it work? It turned out okay looking but quality made it useless and a hassle. I chose this salon because of the reviews and pictures. I was looking for a salon I can get my nails done for my wedding. I chose basic to see shape and quality it was a BIG FAIL. I am so close to my wedding and will have to go to another salon to get this fixed so imagine how much more money for a basic job I will be spending. On top of that, I still don't know a salon that will be for my wedding but will be going to the one that is a close second to get it fixed. Who knows maybe I will end up with them. At least for the mean time I will not be trying this salon at all! Especially if they charge the same price for someone who is learning and they won't tell you in advance. That's...

(Continued Review)

For the third and final time, I called in advance. I asked about the white tips, thinking it meant French Tips. The lady over the phone told me it would be $30 plus $5 for a longer length and $5 for a shape. I went in, asked for white tips on both my nails and feet. The feet came to $27 and they looked great! When I got to my nails, she asked me if I wanted the same as my toes and I told her yes. She began doing them. She chose tips that were a little too big for my fingers, firstly. She applied the white polish sloppily and the top and sides are not covered. I can still see the clear acrylic. They’re very bulky. At the end, it was their closing time. I figured I would let it go, pay since it was cheap (because they won’t give refunds, only reperform what you asked for but I’m tired of being disappointed!) and not come back again. When I got to the register, she told me it came to $82! What!? When I calculated, it was $55. $27 for the toes and $35 for the nails! (I got classic pedicure $22, with white tips $5. For my nails I got white tips $30 plus length $5. Plus the 10% discount I get) I only had $70 on my card, the remainder of the money on my card was suppose to go towards some necessities I need because I have my own health issues going on! The card didn’t go through, It showed I only had $70 available. So I explained to the manager that my total should NOT be $82. He looked me in my face, said there was a confusion and the he would take the remained that’s left on my card. Before I could even say anything, he clicked the button to make the transaction go through and CLEARED ALL THE MONEY OFF MY CARD. I was FED UP to say the least. I began voicing my frustration and disappointment with the nail salon, so he gave me a $10 credit instead of giving me my money back!!

I WILL NOT being going back. I swear to you, I DO NOT recommend this nail salon. The manager makes excuses for his employees and they do not listen to the simple instruction you give them with the nails that YOU ARE PAYING FOR. If I could give them a 0, I would. 1...

Absolute hands down worst nail salon ever! The employees are completely unprofessional. They do terrible nails. They discriminate against white women. They lie about their prices and then try to way overcharge you before even finishing services. I made an appointment with Damon after seeing a hyped up TikTok ad, first they sent me to the wrong location as somehow they have 2. That in itself was a mess and caused me to arrive 1.5 late to the appointment I had originally made. I finally got to the right location, got settled in and I had was getting my nails done and they were crooked and lumpy, he said not to worry because we weren’t even close to done. He then asked for payment of $160 at that time when he originally quoted me $100 for what I had shown him I wanted. I told him I would pay when they were finished I would not give more than half right now as they weren’t even close to being finished and the rest when they were finished, but it wasn’t right to change the price. Not 1 other client was asked to pay before services were finished (I asked them all in the room) and at that point I felt highly discriminated against. I reached for my purse to pay half and he then physically got up blocked the door and said he was “calling the police”. This scared me as I am a petite woman and felt at this point I was being held against my will even though I was trying to give partial payment for a service not even half done. At this point I called my attorney as I felt trapped and was not allowed to leave. My attorney advised me to give him $40 and leave as it appeared it was now a hostile and unsafe environment. I did just that and got the heck out of there! I did wait for a while in my car in the parking lot for the police who never arrived. Do not go to this nail salon. They have terrible service, bad quality, will rip you off and you will feel endangered. My next step will be contacting board of cosmetology and the health board. Just grateful I...