Big Boy Ice Cream Inc. — Local services in Phoenix

Don't shop here if you like a business that cares about its customers.

Wow, I am very disappointed in Big Boy Ice Cream. I have been shopping here for years and spend tens of thousands of dollars in the store annually. I am not the typical one here on their item customer. I buy a hand full of specific items but all of the ones in stock at a time. COVID has been very hard on everyone in our industry. As of today, I will never go back. The attitude, disrespect, and overall not caring about their customers have gone too far. When I attempted to enter the location on Grant St., I was told to leave for not having a mask. I wasn't even offered one. I have been fully vaccinated, and the great state of Arizona and the CDC said I no longer need to. I attempted to explain that, but I was continued to be cut off and was told to leave. I stepped outside, where I called the store to ask for a manager. In short, the manager said the owners do not care and require everyone in the store to have masks. It is unfortunate. Luckily other companies sell...

Great place to buy uncommon ice creams and Popsicles in bulk, even for people who don't work in a business. Though the business doesn't make it very clear which items they have in stock or when items will be back. The cashiers weren't very friendly but they weren't mean either. The Popsicles that we came in for were actually out of stock so it was a great disappointment. I grew up with this store as a young girl and...

I needed 50 lbs of Dry Ice yesterday. I got a recommended Big Boy Ice Cream and it was perfect. The woman working showed me the 2 dry ice coolers. I got what I needed. It was so easy and much more reasonable than two grocery stores that carry some. I highly recommend going here for Dry Ice needs. I love ice cream and had to keep from checking out their inventory yet they are stocked. ...