Happy Feet Nails and Spa 3 — Local services in Phoenix

Decided to stray from HERBAL NAILS and try this business for a few times. Only gotten pedicures done and the work is valid and the gel is very good staying 6 weeks plus however it's the people here that bring this rating wayyy down. Unprofessional; always speaking their native language back and forth rudely in front of customers when they're engaged in a customer conversation with one. Two times I specifically made an appointment and when I arrive they have no idea about it and pawn me off on diff technicians causing me to always switch the technician I had. Today, they did both those things again AND the tech who took me was outright rude and unmannerly with no 'please' in the things I initially stayed for. They asked me three or four times what I was having done (gel pedicure) and then after reminding them again that I had an appointment they said I'd have to go wait longer in the lobby after I had a chair to get someone who could do gel. I had a BAD FEELING after this and decided to abort this place and go back to HERBAL NAILS- which took me in immediately(PAULIE is the best but ask for FIONA who I got today). Follow me for an immediate review of HERBAL NAILS-as I'm currently getting my WAAYYY CHEAPER Pedi is being done. HERBAL NAILS GIVES U A 20% FIRST...

I recently visited this salon, and unfortunately, my experience was not what I expected. After getting my nails done, I was very disappointed to find that they looked messy and poorly done. I called the salon a few hours later to express my concerns, and while I appreciated that they offered to fix the issue the next day, the experience that followed was upsetting.

When I returned for my appointment, I was taken aback by the manager's reaction. Instead of addressing my concerns professionally, I was yelled at in front of other customers, which made me feel embarrassed and uncomfortable.

I understand that mistakes can happen, but the way I was treated was unacceptable. I had hoped for a resolution and a chance to have my nails corrected, but instead, I left feeling more frustrated than before.

I hope the management can work on their customer service skills to ensure that other clients do not have to go through a similar experience.

To manager : Stop talking in Vietnam East bad about your clients in front of them so racist! Thank you to google translate I got to understand everything poorly you said about me!

To added to this this was 85 $ including tip! Crazy!

To other people:Please don't support...

I was told $40 for my pedicure, I get up to checkout and they said it was $60 cuz of gel, who charges $20 extra for gel? Whatever, I paid it and I get home and the gel is chipping and peeling within less than 24 hours!!! I'm so angry. I also got a manicure and thought it would be maybe $60 since I got an almond shape, but no they said $95 because shape, design (literally just got french tip), and chrome...so I pay it. And the lady is watching me and pressuring me saying "tip in cash or card?" (Truthfully, I wasn't expecting the extra $20 for gel so I didn't really have enough to tip) but I said I have cash so I gave her $5 and as I'm walking out the door, the lady grabs me and says "excuse me, excuse me?, what about a tip for him?" (The guy who did my pedicure) so I said "oh um ok" and gave another $5. I am so pissed that I paid $20 extra for gel that chipped within less than 24 hrs. I do not recommend this salon at all. And I'm sorry, tips are NOT required. You don't pressure someone into giving you a tip, that's disgusting. I always tip for nails but when you ask in advance and pressure me, it makes me not want to. Absolutely awful job on my toes. Manicure is...