Luxe Hair Salon Phoenix — Local services in Phoenix

I did not have a good experience here. I came in for an all over color (blonde). My roots were grown out pretty bad. I asked her to fix that and i was okay with going a couple shades darker to avoid bleach, but still wanted to be as light as possible.

The first session, it came out light brown with an orange tint. We agreed this is not what i asked for, so she did another go over. This time it came out dark brown!!!

After 5 hours in this salon, i gave up, paid and still tipped for the service (since its christmas) but now i have to spend hundreds more to fix my hair and get back to blonde.

Please listen to your clients when they tell you what they want, and please get some more experience doing blonde.

Edit: i have read the response and im disappointed. You didnt understand what I asked for. I mentioned having thoughts of going darker, but ultimately I chose a shade of blonde and even pointed to it in front of both of you- which you said wouldn't need bleach to achieve. However, your attempt made me a light, brassy brown and you agreed it did not look good. You both discussed in spanish in front of me and said something I didn't understand. I said "lighter, right?" And you shook your head yes and went at it.. That's why you tried to avoid showing me the color after the second round until someone told you to show me. I don't like causing scenes or making people feel bad after hours of working on my hair, so I didn't say anything and still tipped you $30 for spending 5 hours on my hair and again- its christmas. But I never agreed to go this dark, not once. I said a darker shade of blonde to avoid bleach. You even made a comment that darker hair would compliment my facial features more and i shook my head and said no, i just didnt like the way dark colors looked on me. Now I HAVE to use bleach to lift this back up and go back to blonde. Now that I've sat with this color and i know the process I have to go through to get where I want, I'm upset and feel the need to leave...

Elizabeth and her team at Luxe Hair Salon Phoenix are nothing short of extraordinary. Their collective expertise across a wide range of services—including haircuts, hair color, hair styling, eyelash extensions, eyebrow tinting and lamination, waxing, and makeup—ensures that every visit is a luxurious and transformative experience.

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For anyone seeking a premier beauty experience with top-notch service, Elizabeth and her team at Luxe Hair Salon Phoenix are the definitive choice. Their exceptional skill, dedication, and personalized care make every visit a...

Title: "Flawless Transformation by Elizabeth at Luxe Hair Salon"

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