MARYLOU is the real deal ! My husband needed a new phone immediately, to assist with work the next day. We went in NOT knowing exactly what we wanted, but had an idea. Marylou, came over and greeted us, and offered to help. We told her more or less what we needed, and she immediately gave a great suggestion. It was perfect, and on sale ! She carefully assisted very kindly, SUPER KNOWLEDGEABLE, professionally, and without rushing us. My husband and I are not tech savvy, so she even helped link my husbands smart watch to his new phone. All while paying attention to our needs/ usage of our other SPECTRUM accounts. Such as our cable/ internet, and informed us of a promotion that helped tremendously !!! Had she NOT offered this, my husband and I had already made plans to switch to another company with my union offering a better deal. However we wanted to stay with SPECTRUM, and now we were were able too. Not only did it help us monthly, but she helped us understand our services soooo much better. We now get the MOST out of it, with ways that we did not even know about. It took about 2 hours, but keep in mind, buying or trading a new phone can be stressful, and time consuming like buying a car or house. So it helps if you go with that in mind. It just depends on what you need. Thank you for the best experience we have ever had with our phones in 30 years of marriage. Ask...
Ā Ā Ā Read moreinternet connection got disconnected many times. So sick. Maybe I will change the home internet company very soon. All they did is saying sorry..there is problem with cable somewhere and told us to just wait and left us with no internet for long times. We pay services in full but don't gett services in full. Now we live without internet. Hope they finish fixing soon. No internet for over...
Ā Ā Ā Read moreIāve always had horrible experiences going into Spectrum stores and looking for help. I would always get uninterested and uninformed āhelpā. That was until I came to the Pico Rivera store and got helped by Julio. This guy is my guy. Itās always a pleasure to come in now. Heās nice, professional and informed. On top of all that, he goes above and beyond to get you...
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