Casa Garcia — Restaurant in Pico Rivera

This place is delicious! I love the new location & upgrade. I remember the old one was really small and hot. Finally got to sit and eat in 😋 I love the big menu , im so dumb tho i didn’t notice till i had already sat down n ordered lol Anywho the customer service was good. The girly was so patient with us id ask questions and she happily answered thm with all the details. She explained the difference between certain plates n what not.

I ended up eating the taquito plate howeva u won’t see it in my pictures because i was so hungry i swallowed them and they were so good. It came with rice , beans and a salad for maybe 13$ dam i dnt remember i was too hungry to care lol. My husband got the chille relleno plate & we also got the carne asada fries because we decided we wer guna be really fat 😓 I got an orchata i just wish it was authentic and not machine but oh wat tha heck u can’t always have it all .

We finished our plates & wer so full we took the fries home and ate thm for brunch the next day. They wer bomb we also drenched them in the two Chile bottles thy give you red n green The red one is hella spicy! be careful it will burn ur ass the green one is mild but flavorful so we used both cuz i love me a little burn 😅 picture someone running holding thr butt lol ok ill stop now he he i have sm energy from my 3 hr workout

The place is new and clean it just needs a more Mexican feel to it (decor) i also love the huge menu as i was sitting I noticed it📋. shit thy have i mean everything. Very creative menu ideas I love that for me 😑

p.s don’t come if ur on a diet you will want everything. I gave this place 4 ✨s on the food because the beans ,red chile ,n guacamole can all use a little more flavor. If you like pork order the green burrito…hope u made it this far 🤗😂 it was worth it right? Thnks...

I'd give no stars if I could. This is my third poor experience and I will not be returning. This restaurant is consistent. Consistently bad customer service and incorrect food orders. I am vegetarian. I asked for my meat to be substituted for beans. Not only was this not done, I was charged for extra beans and still given meat. I drove all the way back with my food to have the order corrected. I asked to speak to Jose who was on the receipt for the order placed. The young lady who helped me instead said she took the order and it was placed wrong. That it was my fault the was on the nachos. I told her I didn't care to play a blame game I just wanted nachos I could eat. She didn't let me finish talking before walking away and replacing my order in the kitchen. She did not address the fact that I was charged extra for something that was a substitute. When the order was remade it was missing my chips a and the extra cheese I paid for, I asked for this to be corrected and she declined. She said I could pay extra for it! I asked to speak to a manger, that was declined. She also would not take my information to have the manger contact me. The staff was rude, unprofessional and dismissive. I'll be following up with the manger. I can't believe they're leaving that kind of staff unsupervised.

Last trip they left cheese off my nachos. Before that my family was given food with a hair in it. I left it off Yelp and resolved it in house. Now I'm over it. Food is good, when made correctly, but it's not worth the headache. This restaurant used to have polite staff and excellent food. It's gone down the drain. Steer clear. They laughed at me as I walked out with over charges and incorrect food. Really...

Today 07/30/2022 I ordered 2 super nachos de asada separately order number 48 and 49. When I paid for my nachos I realized on both of my receipts that it said green chili nachos. I asked a woman who were there around 2 o’clock that if they were nachos de Asada. She said yes that they were! And I told her that the receipts said green Chile nachos and she said it is because you ordered he green Chile on the side. So I waited for my order and the same women asked me if I wanted the two separate orders together or separately and I said together.I take my order home and the orders are incorrect. I got green Chile pork nachos. I called the Restaurant explained what happened and the girl who answered was a different person. I explained what happened asked to speak to the manager and she said that the manager said that she was too busy that she couldn’t talk. Then the phone was hung up on me. I called once again and asked to speak with a manager again and she said to bring the food in and do an exchange to get the right food. I explained that I do NOT live close by. She gave me attitude and said that that was the only solution. I asked for her name and she refused to give it to me. I told her I was going to write a review on her then and she said okay that’s fine and hung up the phone on me. It’s upsetting that I have been a returning customer for over 20+ years and this has happened to me. I will never come back here again! Casa Garcia has lost a...