GameStop — Local services in Pineville

Had to edit the review because unfortunately the most recent visits have not reflected the 5 stars it used to be. Posting this moments after leaving the store. I am looking for a remote controller. They didn't have it in stock. Asked guy working if they could order it for me. Was told off handedly that their website is down. Understandable if I hadn't had the same item pulled up on their website. Asked if he could check and he looked for 3 seconds behind him in the physical stock and said, its not in stock. Clarified what I meant, guy did not even access computer and told me once again that their website was down. Maybe the guy is just having an off day but at least check the system if someone is asking...

I went in there to take a pre-order off a game I didn't want so I could buy a new game instead. The worker, Gavin, kept on pestering me into buying a used copy of the game 3 times when I already told him no. He then again pestered me into keeping 5 dollars on the pre-order ANOTHER 3 times when I told him no. But when I got the game it wasn't new. It had scratches and cuts on the case and disc. I took it back a few days later, showed him the game where he wiped his shirt on the back of the disc, handed it back to me and told me it was ok. DO NOT GO TO THIS GAMESTOP EVER! GO NEXT DOOR TO WAL-MART! DON'T EVEN USE THIS PLACE AS A...

The workers here are all so very knowledgeable on all the devices, games, accessories and all other products, etc. Anytime i go in and ask them a question, no matter what the question is, they offer mw more help abd insight than i even knew was possible. And to top it off, theyve always been extrememly customer friendly and seem to enjoy helping in any way they can. Its not something you find in the big, chain stores that also carry the gaming consoles, etc. Its not service you find anywhere else like theirs that happens consistently. Very impressed every...