Many years ago this place was on top of its game. Boy have times changed. These people in this Branch are extremely disorganized. The company is also completely disorganized . They don't follow up. They don't seem to care about the customer. Luckily there are many alternatives in the marketplace. Finding upper management for the branches has proven to also be extremely difficult to express our concerns. When you tell them about the issues you're having they don't even ask how they can solve it. They just say okay and goodbye. Unless you absolutely need Resideo panels, we found it best to use other...
   Read moreI asked a simple question and they looked at me like I had a horse head on. I asked for help finding a pcb enclosure and adhesive mounting pins. The guy says he can't help me. I asked what would he do if he were me. He replies, "I really don't know" He's selling electrical parts and he doesn't know where to find electrical parts? Basically his favorite word was no. No advice offered and no concern for me as a customer. They were...
   Read moreWent to get data cables. I go to pay at the cash register only for the guy to walk away, waited for fifteen minutes and nobody even acknowledged that I want to pay, they just sat there on their computers chatting amongst themselves. Ended up leaving without any cables. Just got home and just ordered them from Amazon, they will be here tomorrow. I'm all for supporting local businesses but when customer service is non existent what...
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