Marshalls — Local services in Pompano Beach

I have shopped at this Marshall's since 1995. It has great finds and is always neat, clean and well stocked. I had the worst experience today while trying to make what I thought was going to be a simple return. The tag on the item was ringing up as cargo pants and the item I was returning with tags attached with a receipt was a dressy jumper. Instead of considering the store had initially tagged the item incorrectly from my initial purchase and offer a refund and apologize for the inconvenience . The department manager denied the item was from their store, said she had never seen it, and that the tag didn't match and it could be a tag from anywhere. She did everything under the sun to imply I was being dishonest and committing a crime all with a receipt showing the number of the tagged item still attached to the clothing. Ma'am you were wrong, rude, and accusatory. Not everyone is a theif and dishonest. Her last words were I'll do it this time but not again. Do what again ma'am return a customer's item WITH A VALID RECEIPT. It was an honest mistake on the stores part, yet I had to endure this ugly and upsetting ...

I came here because the merchandise is better than other Marshalls around the area BUT their customer services is the worst. Rude and disrespectful employees. Had about 15 items to check out and spot one item was dirty so I asked cashier to start ringing the item while I ran to check if they had another one( I was with a baby who was losing it and screaming at this point) came back no more than a minute and the cashier was taking another customer. She then said the line is long and she can't just start checking out my item(????) also she said " I had let you come back straight so you don't have to do the line again". Excuse me, is this for real? I would completely understand if I only had few item so she couldn't wait for me but seriously this is...

There are always new and fantastic goodies to be found at Marshall's; the quality of the products offered is, for the most part, far and away above other stores that could be considered to be their competitors! The stock changes often, with new items added daily, I can afford to buy MUST-have styles from favorite designers like Michael Kors and Coach, which keeps the shopping experience at Marshall's always fun and exciting, (even for someone who stops in a couple times per week just to see what's new while the largest range of sizes are still available!) and the prices are awesome, which is just the frosting on the cake! Marshall's really IS my favorite...