Rooms To Go Outlet — Local services in Pompano Beach

I recently shopped at the Pompano outlet. I bought a seating group for a total of 1450 dollars. Then I sent a photo of the cushions collapsing recently. But the customer service is not professional at all. I have been waiting for 6 months. I have sent many e-mails. It is a shame that they first take the money and then they do not care. All the cushions of the seating group I bought have collapsed. None of them are solid and when I sit down, there is a big collapse. No one sits where they are not comfortable and I paid 1450 dollars. I will never shop from you again. If a customer sends you an e-mail, you do not respond to them. You are very disrespectful and rude. People do not earn money easily. You have practically scammed me I would give you 0...

I bought a sofa, set, and a mattress. We rented a u-haul to pick up the items. We were told the warehouse workers would load the vehicle. They loaded the truck, returned our papers, we left them a hefty tip, and they sent us on our way. Once we were finished emptying the truck, we realized an item was missing. I called and spoke to the manager, I believe his name was John. He informed me that they would not do complimentary delivery or give any sort of money off/back. He also said "we didn't screw up"... but if you forget to give an item to a customer, I do believe that is a screw up. John did not take responsibility for his employees and has zero customer...

On my first visit I met with Marie who was very nice. I needed to do some measuring at home to make sure that the sectional I was interested in would fit. During my 2nd visit, which was the week of RTG sales event Marie was not there. I was greeted by Pedro and he was very patient with me and just as nice as Marie was. Pedro showed me several different styles and options that suited my needs. Pedro even helped me with my accent pillows and I even bought a recliner. Unfortunately I have to wait until the end of this month for my sectional and I have to wait until September for my recliner other than that everything went well. Thanks...