T-Mobile — Local services in Ponderay

Porting in after several weeks of difficulty AT&T caused me by not unlocking my phone I fully own, etc. Weeks later, my newly & partially open TMobile account had a legit amount of confusion, so one rep at Tmobile misstepped causing me to have to go into town, to the new T-Mobile store at Bonners Mall. They were able to see through all the confusion caused during weeks & get my ported number on my fully owned phone & account straightened up in a timely manner. First success I've had in weeks simply trying to leave in carrier I was with since 2004, for another. I was a great customer to AT&T & bought a lot of phones from them over the years to include all my kids when they were still minors and/or in college. T-Mobile now has my business as AT&T has been destroying themselves since 2020. And allow warrantless gov spying ops on thier...

I HATE T MOBILE! After 6 years as a customer always had my balance paid on date. Last month, for the first time after my mom had an accident with broken hip and elbow and having to support her surgery and recovery costs I was late on my phone bill. Got an txt from T-Mobile telling me to make a payment to avoid disconnection. I did pay more than half amount. On the next day: my service was disconnected and to restore it I had to pay the remaining balance plus $20 fee for reconnection. I called and explained it all but still need to pay the extra fee. Moving to a different...

Elijah was fantastic, he helped my family switch from Verizon. Best decision ever! Elijah was very knowledgeable and also helped with a phone situation that my son was having in a different state. I had another question about my phone and bill so I popped into the store the next week and also had the pleasure of talking with Michael. He too was very knowledgeable and helped fix the issue. All of the staff there are very friendly and approachable. If you aren't happy with your current provider you should check in with the new store to see what they...