Visionworks Central Mall — Local services in Port Arthur

I think this is my second review in my entire life. We have VSP insurance and were told by our insurance company that we could have our glasses prescription filled here. I was hesitant. However, the second we walked in and were greeted by Edward, the manager, I knew we were in the best glasses place EVER. Not only is Edward super friendly and enthusiastic, he is super knowledgeable and professional. He knows his inventory and has been in the industry for 14 years. My husband filled his prescription yesterday and today I went back not because I needed a new pair of glasses but because I wanted a new pair of glasses after consulting with Edward. We will definitely be back and I can NOT recommend this Visionworks and...

The store was good helped me with my glasses and were professional about it the manager worked with me he was cool but I’ve been waiting 14 days for my glasses the lab broke my glasses the first time and vision works had to send them another pair of frames and all they had to do was pop my lenses in and send them back that was 4 days ago and still haven’t got my glasses the manager explained to me that I’d get a refund on the money I spent on my frames but I think the lab should pay me back the money they charged my insurance also they promised me 7 to 10 days and it’s been well over that the stores paying me back I think the money they charged my insurance should be...

I wasn't sure what style of frames would look best on my face, which features I should add onto my lenses (like anti-glare), or how to walk out of the store with the best deal possible (insurance, store deals, coupons, etc). Sandy did an awesome job helping me! She was patient and knowledgeable. She answered EVERYONE of my (many) questions with intelligent responses! She is, without a doubt, the best eyewear salesperson I've ever had help me and I've been wearing glasses for almost 40 years! Thank you Sandy! You made a...