Writing this now from my brand new laptop I bought from Dustin! I was freaking out because my 7+ year laptop had a issue with the battery part that connects to the motherboard. I was hoping not to buy a new laptop at all. I called around several places before calling Dustin at NW Computers LLC.
Same day he was available to pickup my laptop for diagnosing. He was transparent in what he and his technician thought was wrong, and told me that if they couldn't fix this particular issue, they wouldn't charge me.
Well, what I dreaded had become reality. I needed to buy a new laptop. Dustin told me that he is licensed to sell computers as well, and based on what I needed, found a laptop that works best for me. He even got it for me on sale after I gave the okay to purchase.
What was initially a nightmare turned into an amazing win thanks to Dustin. He was available to talk when I needed, responded quickly, was ALWAYS transparent and honest, he was knowledgeable, kind, and efficient. He made this entire ordeal SO much less stressful for me and it didn't even cost nearly as much as I thought it might. He even offered to recycle for old laptop and part for free, AND transferred my data to my new laptop for free since I purchased the laptop through him, saving me more money!
Dustin is the real deal. He'll make things easier for you and take your stress away. He's enthusiastic about what he does, he talks to you with respect, kindness, and treats you as if you know everything he does and is just the type of person you always hope to do business with.
I'll be recommending him to anyone I can, and certainly returning if I need computer assistance again in the future. Thank you so...
Read moreI went to Bremerton to have my computer looked at and met the new owner, Dustin Thomas, at NW Computers. He gave a quick look at my laptop and fixed the problem at no charge. He recommended a new, faster, hard drive upgrade, so I did on two of my laptops. The cost was very reasonable. He and his work partner did a very thorough job. I'm 100 % happy with NW Computers Services. I highly recommend them. See, their new location in Port...
Read moreThe level of service is barnone! I'd dropped off a tower and old laptop at the original shop space in order to retrieve data. Of course, they went above and beyond and dropped off the flash drives at my home. I highly recommend the level of professionalism, the thoroughness of their work, and the kindness with which they support all of...
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