STAY AWAY!!! If you own a business and value that business go elsewhere. They practically cost me mine through multiple examples of gross error and mismanagement. Incorrect names on international money forms with correction misspelled as well. 4 weeks of delay for a 3 day transfer. $800 disappeared into an ATM forcing me to file a grievance and recount of the machine. They will blame you when they F up.
Oh, and the phoney response from the 'owner' resulted in no return email or help with my issues . A horrible...
Read moreI've been banking here a little less than a year but I highly recommend it. I came after my adult child, who had banked here several years with much success and no issues. I've used online only banking for 10 years now and was sick of the big banks for good- but Key changed my mind. They basically have no fees for anything, even overdrafts.. I absolutely recommend this branch too! Great customer service representatives and...
Read moreI received a letter Saturday from key bank that my safe deposit box was still active. I thought I had closed it years ago. So I went to the branch and thanks to the great staff I found out I was wrong and found several forms I had been looking for years with no luck. Thank yo st John's key bank for your fast and help solving this problem. Great people....
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