NAPA Auto Parts - Priest River Auto Parts — Local services in Priest River

I live in Newport, but I drive to priest river to shop at the Napa. I have consistently received good and knowledgeable service from the Napa in Priest river. Unfortunately the same cannot be said of the Napa in Newport, which is odd because I have been told they are owned by the same person. I have received such terrible service, consistently, from the napa store in Newport that I had to say something: 'Owner of Napa store, give your manager in priest river a bonus or have that individual go to Newport and teach them...

Needed a ball joint / bushing press and ended up here to rent one for $5/day. The press kit was Evercraft (should be called EverCrap), made in China. Does not include any press dies, only 3 cups and 2 adapters. The rod is coarse threaded so you cannot get any power out of it. In short, a complete piece of junk worse than something from harbor freight. I should not be surprised as I stopped shopping here after my second set of junk alternators and junk starters failed after a year of use (1...

Order a part over 100 dollars asked the older guy if he would look and see if I ordered the right part. I had it with me . He said no ma’am I won’t look. I said I just want to make sure before I leave so I don’t have to come back. He refused said you ordered it and that’s what you get. So much for a second pair of eyes on something to help a girl out. Poor customer service . Could have at least looked and told me it looks right. Won’t be coming back Pattie’s action auto would have taken...