Supreme Power Sports — Local services in Priest River

Horrible customer service. Can't diagnose a problem with small engines, only treat the symptoms, which for you means nothing gets fixed and an emptier wallet. Tried to say a flooded spark chamber fouled the spark plug and needed a new one. That was their fix for a carburetor that wont stop flooding on its own. Just a simple search provided details that the metering diaphragm was hard and thus not working correctly. Not only did they take money twice for "fixing" the equipment but they refused to even start the equipment to prove they had fixed it. Not only that but when it was pointed out to them they never fixed it the first time and thus should be taken into consideration the shop guy started with attitude. They never made a call to say what was needed before the "work" was preformed, just expected a payout for the bare minimum which again as stated didn't fix the problem. When told reviews would be made regarding this incident he became verbally hostile and belittling. He then proceeded to follow outside and became physically hostile in his manner such as approaching in a puffed up chest and balled fists as if ready to make an assault. When that didn't work and was asked if he was going to throw a punch and he would be surprised as to what would happen, he deflated. When walking away was called a part of the female body beginning with "p" for I'm guessing not fighting or being stupid enough to fight over being ripped off. Not only does this shops workers not possess any moral compass but hey either have drug/alcohol problems or need serious anger management help. Buy or bring you stuff to get fixed...

A Handshake, a Saw, and a Pair of Gloves by Marin Vale

When I dropped off my tree saw at Supreme Power Sports Priest River, I felt a little uneasy. After years in the big city, I’ve grown used to receipts, tags, and emails that prove everything. Proof comes first, trust comes later.

So when the gentleman behind the counter simply smiled and said, “You’re in the computer. Be here tomorrow,” I wasn’t sure what to do. Out of habit, I bought a pair of gloves just so I’d have a receipt in hand.

This isn’t my hometown, but living here feels like returning to one. In places like this, trust itself is the receipt. Reputation is the foundation. A handshake still carries more weight than paperwork.

At first, it feels uncomfortable — almost risky — to lean on someone’s word. But there’s also a quiet relief in it. Because in towns like this, trust isn’t a gamble. It’s the way of life.

The gloves fit perfectly. The saw will be ready. And in a very personal way, this became my first positive experience without my husband — a reminder that even in loss, life still introduces us to things we thought we’d never see again.

Thank you to Supreme Power Sports Priest River for not only repairing tools but also for reminding us what community trust looks like in practice.

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I have an older Stihl 034 saw. My first experience with IR was when my saw froze up during a cut. I thought the Piston seized. Turns out the clutch blew up. The Mechanics at IR change out the clutch and a faulty oil pump and my saw it was running like new again. My second experience was buying a replacement chain and when I got home, the chain didn't fit. When I returned to get the correct one, the staff was helpful and courteous and swapped out my purchase gladly and quickly. My 3rd experience was after I treated my air filter incorrectly and the saw would not run. Because it's a discontinued saw they don't stock filters anymore. I'll have to buy one on eBay. IR mechanic clean the filter oil off the filter and dried it off and my saw was able to run again. I look forward to my next visit for whatever problems or support I need for my...