LynDen Rose Bridal — Local services in Pueblo

Went with my sister's and daughter to look for a wedding dress. We were told right away that she was with a client who had an appointment. Totally fine we didn't ask for help. My sister just didn't really know what she wanted so I asked if we could at least look. The lady said sure but assured us she wouldn't be able to help as she was already with someone. We saw the clearance in the back so we went back there to look, the lady came to check on us so I asked if my sister could try some dressy on. The lady became very impatient and said sure but she couldn't help us. Obviously we weren't asking for help just trying to narrow down what my sister may like best. She tried several on and we put each dress back exactly where we found it. My daughter sat on our phones the entire time. We were quiet and respectful of the others and minded our own business. This lady kept being incredibly rude to us. Acted like we were just trashing the store or something. My sister did like a dress and we thought we may go back and get it but the lady was so rude that we decided to not go back. We bought a dress elsewhere. If you want a good experience, I don't recommend this place

Edit: I see you have replied, unfortunately you can't save yourself from your rudeness today. I totally get being stressed by being alone but that's not how you acted. If you had felt that way surely you would've been more apologetic and,instead of straightening up after your client left, you would've asked if we needed help. You also would've been nicer at the end when I let you know we had found one she really liked but she wanted to check another place out (mainly because of you).Your attitude lost a sale. Maybe you were just having a bad day but it sure seemed like you had a real problem with us for absolutely no reason. if it was a bad day all you had to do was say "I'm sorry, I'm having a bad day" we would have laughed it off. We were very respectful and friendly. My daughter didn't even play or yell or anything. You really kicked off wedding shopping for us. Thanks. Alsp, fter seeing so many of the other reviews it just looks like a pattern of rudeness is the...

Horrible. I had a dress that I needed altered very last minute and they were actually nice when I called but that changed when I showed up for my appointment. The girl up front was nice but the other lady was beyond rude. I tried my dress on and came out, as I’m standing there she says “well are you going to come over here so I can pin it?” as she’s standing in her doorway. Then she explained nothing to me just saying “well it has a zipper that’s why” and didn’t let me explain any of my concerns. Quickly pinned my dress poking me in the back with one of them (which I said nothing about) then sent me on my way. When I asked how much it was going to be they could only tell me it was hourly. I get a call the next day telling me the dress was done and that it was 55 dollars, so I called back asking how much I’m charged hourly and they still couldn’t tell me anything but that she worked allll day on my sleeves. All she did was shorten the long sleeves and put a couple darts in the back of the dress. My dad picked the dress up for me while I was working and the dress still didn’t exactly fit how I would have liked it to and the work done was extremely sloppy. Definitely didn’t look like something that was worked on all day. I called that evening and left an admittedly somewhat angry message saying I wanted a refund or to have it fixed only to receive no phone call back to try to solve the issue. I don’t exactly have the money to pay for a whole other dress so I’m stuck with this one and not happy about it. NEVER AGAIN. Oh yeah and when I put it on today a piece of the...

This is the worst place I went to well I was shopping for my wedding dress and my bridesmaids dresses . First the lady insulted me and my fiancé by saying we should be in school . I’m 3 and my fiancé is 36 . So her assumption was insulting. Then when my niece was looking at the dresses the lady made a comment that my niece was “too big” to try on what was available. Not to mention she never even sized any of us for fitting. Then someone else walked in , she stopped helping us and started talking to the other person . We waited for her to come back to us but after 20 minutes of being ignored. We just said thank you and started to head out the door . She made the most insulting comment by telling us to “try Dillards” for my wedding dress and bridal dresses . Apparently $800 sale was not worth her time . I went to Springs and found a better dress and better SERVICE for $600 for bridesmaid dress for my niece and a $870 wedding dress for myself . Please save your time and pride by avoiding this place . I never heard of this shop and now I know why . FYI most of the 5 star ratings are from her friends and family so the star rating is not even close to what...