Digital Solutions — Local services in Radcliff

Long review, please read (lots of details). I took my cell phone for an LCD/glass repair to Digital Solutions. Because of the model and cost, I was required to pay a deposit for the parts, and pay the remainder upon completion. I had researched three other repair facilities within a 50 mile radius of Radcliff. The price was slightly less than others, but I read the reviews from here and was impressed from past experiences. I’m now adding to that with my story. First off, Kayla and John are true professionals. Kayla is knowledgeable and eager to learn what she can. She was very polite, and understanding when I had a concern about the particular part that was ordered. She quickly resolved my concern, and I was on my way to having a “crack free screen”. Although there was an unforeseen issue, this was also taken care of quickly and professionally. While I was in the process of having my phone repaired, which did take a couple times/days, I also looked at purchasing some used computers that were for sale. I made the decision to buy two of them, and I got a great deal. I am very satisfied with the service, sales, and “after sale” service. Here’s the overall reasons why I chose Digital solutions: The service during and after my phone repair was absolutely professional. The pricing was either at, or below what I expected to pay. The interaction I had, both over the phone and in person, were sincere, honest, and knowledgeable. This is true with both Kayla and John. Previous reviews concur that Digital Solutions is a well-established repair facility that deserves an opportunity to serve you. As with every business I encounter, even if I’m upset or disappointed with something, I remain calm, professional, and work with the business, instead of trying to be pushy and demanding. I would absolutely recommend Digital Solutions for your phone repair, computer repair, and general tech help. My personal/professional history is CompTIA A+ certified, Security + and Network + trained, as well as a former cellular phone technician. I felt right at home speaking “tech terms” with both Kayla and John. I am grateful and satisfied that I trusted them with the repair of my “flagship” phone. Thank you for taking the time to read this...

Computer battery needed replaced so I reached out to this small business across the road from Walmart near base. Sent message over the weekend and didn’t expect such a quick response from the owner. She was very helpful and helped get me setup for a replacement battery. From inquiring, to ordering a new battery to replacement happened within a week 1/2. So easy and they walk you through everything. Great company to work with your tech and I will reach out to this place again if ever the need pops up again. Highly recommend and knowledgeable friendly staff

Had additional job completed to recover an external hat drive. Great work from this business saving my kids baby photos and videos. Great place for all your...

I'm a few months or so behind writing this... But I had previously took my beautiful blue blue laptop to this place after looking online for a place to help me with my blue laptop. Come to my surprise, my blue laptop was pretty much on it's last leg. Especially once being taken apart for other reasons for being brought to be looked at initially. This place was very helpful, even allowed me to take a white DELL home for a whole day to test it out on numerous things. Despite it not being blue, the trade was a good one. The staff here are very helpful, knowledgeable & respectful. Just make sure you call due to their hours they have; otherwise I'd recommend them for...