From the time you walk in, it's apparent that the owner is more concerned with helping you find the perfect piece rather than making a commission. Despite not having the floor space that large chain stores have, the inclusion of a kiosk with a large touch screen makes selecting what you want easy. In addition to being able to order a wide selection, the listed prices start lower. When we went to the Ashley showroom to see some of the items in person, they were marked much higher in price and "marked down" to give the illusion of a great deal. Even if the large chain tries to bring the price lower, Knight's will price match the item, which is something many small business owners don't have the overhead to be able to offer.
The fact that they listen to what you want is refreshing. The last time my wife and I visited one of San Diego's more well known furniture stores, we told the associate we wanted a couch in a specific color. When they didn't have any of the color we wanted, he asked why we wanted "that" color as if it's a foreign concept to coordinate furniture and decor. Any place that makes it seem like you need to justify the color of a couch is more concerned about making the same than actually helping you. Knight's is everything a furniture should be in regards to service. Will be making many more future purchases here as we continue to...
Read moreI needed a quality bed and I didn’t want to drive down the hill to get it. So I went into Knights Mattress and Furniture I was able to get everything I needed. They didn’t try to over sell me in fact, the sales person started with the cheapest mattress they had. She explained the differences in the materials used and after laying on five or six of them, I found the one I wanted. I also bought a box spring and frame and then asked if they had sheets. I bought a set of sheets that is as soft as any as I have ever had. I put off buying a new bed because I was certain it was going to be a big pain in the neck but instead, after less than an hour at Knights, I was done and I was leaving with a bed that was beyond my expectations and honestly, it cost about half of what I was expecting. So as far as quality, pricing and customer service they couldn’t have been better. As an added bonus, I got the satisfaction of supporting a local Ramona business. I’ll never go...
Read moreI am pleased to give a very satisfied review of the new Knight's Mattress & Furniture Store in Ramona. We had two beds we needed to buy, each with very specific and unique requirements. Additionally, to facilitate the swap out of these beds it actually involved "musical chairs" in 3 bedrooms, one of which required the box springs to be passed through the window. The first meeting at the store with our sales person Serena and the owner, Mary, was very relaxing and productive. The selection and quality of different beds and mattress combinations made it obviously we did not need to go anywhere else to find what we needed. The delivery today was on time and the team who navigated the narrow hallway and installed the new beds did not miss a beat. I highly recommend Knight's Furniture as your first stop. You don't need to go any further.
Chip...
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