Terra Vista KinderCare — Local services in Rancho Cucamonga

BEWARE...Started my son at this school and two darn days later I was informed they had BED BUGS! Good lord! Needless to say he never return after I found out. There were many issues with this school that was a deciding factor as to the reason I removed him immediately. And mainly how they handled telling me they had bed bugs! First, when we go in to complete the paper work and see my sons class room, I noticed the facility looked un-kept, and not as clean as i have seen other pre-schools. But we tried not to judge. His teacher Jean, was odd. I was not feeling her too much. I really did not like when she saw my son write his name backwards, which was him just being silly, She did not correct him or advise him that is not the way you are to write your name! She allowed him to do that. But I am a hands on parent and I was sitting there with him and I intervened and advised him that is not the correct way, and stop writing your name like that... She says after I corrected him, its okay its his own work. I'm like lady, are you nuts! He is about to go to Kindergarten and writing his name backwards is not something he needs to even be practicing! And mind you after two days at this school he is writing his name backwards, which I have never seen him do and he has been writing his first and last name a long time. But I'm sure he saw other kids doing it in her class and her non-teaching self isn't correcting these kids. Now here is the major problem! I go to pick my son up, I run into the assistant director and asked her where my son was. She says in the two year old play ground, but he was in the two yr old classroom, which is stupid because he is 4. Why the heck would you mix 4 yr olds with 2 year olds. (liability) Me and him go to get his bags and everything is bagged up, as if its friday. I thought it was odd, but I grab it and walked past the assistant director again and said bye. But something told me to ask why all of this things were bagged up. I turn back and ask her, and She very casually says, oh we found bed bugs and we have to have everyone take their kids stuff home. She said it like oh no big deal, like they found a spider or something. MIND YOU IF I HAD LEFT AND NOT ASKED, THEY WOULD NOT HAVE TOLD ME THEY FOUND BED BUGS! AND I WOULD HAVE BROUGHT MY THINGS HOME NOT KNOWING!!!!!! I ALSO NOTICED OTHER PARENTS COMING IN GRABBING THEIR KID AND THEIR BELONGINGS AND NO ONE TOLD THEM EITHER. BUT THEY HAD ALREADY LEFT!!!! IF YOU DID NOT ASK YOU WERE NOT TOLD ABOUT THE BED BUGS!!!!! By this time only the center is closing soon, and they were not in cleaning mode or anything. With bed bugs thanks to my research, you have to heat clean anything fabric. And the class rooms have many things in them that are fabric that the bugs could have hopped on. NOPE! no one was doing anything. The craziest part was I got a note on my sons cubby about a permission slip for sun screen and how she had to take my sons sun screen out of his bag. but no mention of the bed bugs they found. The director and assistant director is not running this school properly and will end up getting these kids sick, homes infested with BED BUGS, or killing a kid due to their nonchalant attitudes. They obviously did not take this bed bug issue seriously because every parent should have been called or notes on every cubby and at the front door so that other parents could take precaution before making it home! MOCK MY WORDS, THEY WILL EITHER NEVER GET RID OF THE BED BUGS OR IF THEY DO THEY WILL BE RIGHT BACK BECAUSE ALL PARENTS WERE NOT NOTIFIED TO TAKE PRECAUTION. My son had a backpack, blanket, a change of clothes, and it was water day, so his wet clothes TOO. I dumped all of that before getting in my car, and when me and my son got home, he stripped down in the garage before going in and I tossed all of...

I have been looking for a school/child care center for my son (who is almost 2 yrs old). I went to Kinder Care Learning Center today with my son and went into the classroom where he would be. As we were exiting the room, the two teachers started to gather the children in a circle so that they could have story time. One of the toddlers didn't automatically respond to the teacher's command for him to "sit down." The teacher pulled him by his upper left arm very hard. The toddler just looked sad and touched his arm. I felt incredibly sad for the toddler and upset towards the teacher. I immediately explained to the woman giving me the tour what I witnessed and that I would not be bringing my child there. She assured me she would pass the information on to the director.

As a psychologist, my opinion is that the teacher who pulled to the toddler by the arm should not be working in a childcare place. Her face transformed from all smiles to very serious demeanor in a split second. I would be fearful of someone like her taking care of the most precious little person in the world for me. Please your this place a few times before...

I was devastated when I knew I had to leave my baby with a daycare but after getting to know this place I could not be happier. My son started at 8 months old and is now 2 years old and we LOVE how much he’s learning here. The director Ashley is a tireless professional that has created a positive and transparent culture with the staff. They are honest when my toddler has a bad day and quick to share any concerns. Our previous spot was so frustrating and never gave us any meaningful feedback. The staff here is genuinely caring and so incredibly gentle with every child. I feel like everyday they give their all, they have activities planned, they keep them busy, give time for rest, reading, healthy play, everything he needs. My son is benefiting so much from all they do. They are fun, patient, and most importantly safe about everything from cleaning, to language, to safety. My son loves being here and it shows. 100%...