Victoria's Attic Antiques — Local services in Rancho Mirage

I have been to this antique store many times, but today was the last time I will ever visit. The person at the counter named Jim was very rude and disrespectful. I was showing my family around the store as I have been here many times and wanted to share this store with them. We found a few things between the three of us. As it is the holiday season, there are signs everywhere saying 25% off. We got to the counter, and I was watching Jim write down the prices and kindly asked if the book I wanted was 25% off or if it was applied once the total was calculated. He said no it was not, and I replied asking about the signs around the store. He needed to put his glasses on to show us where it says on items over $25. Very misleading as it says everywhere "Holiday sale 25% off" but a small text saying over $25. I kindly said I do not want the book- Jim in a sly reply said "Ok, you do not want the book" and threw it aside. My mom collects snoopy and woodstock. She found a woodstock Christmas ornament that was $10. I watched Jim write down the price and my mom kindly asked if it was part of the Christmas special of 25%. Jim told my mom- "were you listening, I said the special is 25% off items $25 or more" First, I would ask if the $2 off was worth losing a customer who was trying to show the store to others. Secondly from a business standpoint- who is going to buy Christmas ornaments five days after Christmas. It can just sit on the shelf until next year. Finally, you will not speak to anyone in my family with this amount of disrespect as you displayed today, Jim. I will never visit this place again and will go shop at the nearby antique stores. To conclude, Jim- you said that this store is not like Walmart and does not have after Christmas specials. Well, it is apparent that this store does not want to be Walmart, it wants to be K-Mart with its "blue light specials". Having staff like you will lead this store to the same amount of success K-Mart had. Also, promoting a "holiday special" is giving an after Christmas sales, like Walmart and other stores. I wonder why Jim mentioned Walmart. What does Walmart have to do with anything, and wonder if this is a backhanded comment. Jim, I am not hard up for money, but will not allow a place to overcharge me. I have dealt with other staff, arrived minutes before closing, never had a problem. I do not know who upset Jim for him to display this type of behavior today, but it was disgusting. To Victoria and staff, I wish you all a prosperous new year. To Jim, there is a special place for...

Excellent Antique shopping in a very friendly , clean and inviting atmosphere . The selection is the amazing as it is a very large and neatly displayed shop . We have purchased many items in the past ten years and continue to always find incredible unique items at very fare prices , The staff in the store is always very friendly and attentive and efficient even when very busy , They have a great variety of antiques and collectibles always , great shopping always and we will continue to visit Victorias when in the Rancho...

When in town I always stop by Victoria’s to find something fabulous! I always leave with a treasure at amazing prices! The volunteers are so helpful and friendly! Jim is knowledgeable and helpful always and keeps me laughing every visit with his infectious humor! We gotta support Antique Malls like Victoria’s as they aren’t everywhere anymore and offer an amazing experience for those who like antiques and mid century treasures! Love love love this...