Big 5 Sporting Goods — Local services in Rancho Santa Margarita

Store Manager Bao is EXCELLENT in all regards, and trains his staff by example. Bao exceeded all comparisons and all expectations in assisting me with considerations of a firearm purchase. Admirably efficient, thorough, patient and courteous, Manager Bao showed repeatedly that his thoughts were centered on my interests and not his sale.

I found his knowledge in firearms and local shooting resources - and willingness to kindly share what he knows - as the best I've experienced, including that which I've experienced and seen at numerous gun-only shops in multiple states.

Bao has no "attitude" except that of friendly, professional excellence. His staff is being visibly affected in the best way by his positive example, so I'd expect (and saw) quality service...

Low cost work boots! Frequent sales also for discounted boots. I give extra kudos to the Mgr who helped. Simultaneously I was getting boots. A couple was fighting over soccer shoes for their girl. Last, another couple walked in demanding service. Wow! Retail work... That Mgr had nerves of steel, kept calm and had everyone serviced. I think the employee she had was a bit new for the shoes area. Besides the example, I've received excellent customer service. I've found some clothes quite cheaper than Target next door. TIP They sell Adventure Passes so if you're going up to Holy Jim or Trabuco Creek Picnic site get one and avoid a possible fine. They also sell fishing licenses too. Not a huge store, but...

Went to Big 5 Sporting Goods to get a hat or two. I wanted some new golf hats. They keep the top of my head from getting sunburned. They had some hats on sale, so I got a Nike black hat and an Adidas black with red lettering hat. Great deal on both hats, marked down from $26.95 to $16.95 and $15.95. I also brought some golf...