Target — Local services in Rancho Santa Margarita

Exceptional Service by Max , one of the managers, at Target in Rancho Santa Margarita

I had the pleasure of receiving outstanding assistance from Max, one of the managers, during my recent visit to the Target store in Rancho Santa Margarita. I am writing to express my sincere appreciation for his exemplary customer service and professionalism.

Max not only helped me locate the items I was searching for but also handled a customer service issue with the utmost grace and expertise. His dedication to ensuring customer satisfaction was evident throughout our interaction.

What truly stood out to me was Max's kindness and deep knowledge of his work. He went above and beyond to provide me with all the information I needed, making my shopping experience not only efficient but also enjoyable.

I believe that individuals like Max are the backbone of any successful organization, and I have no doubt that he will continue to excel in his career. His exceptional service has left a lasting impression on me, and I wanted to take a moment to acknowledge his hard work and commitment to customer satisfaction.

I wish Max the very best in his future endeavors and hope to see him continue to rise in his career. Target is fortunate to have such a dedicated and professional employee on their team.

Thank you once again, Max, for your outstanding service. You have my utmost gratitude, and I look forward to shopping at Target again, knowing that employees like you are there to...

I went to shop at target in RMS and started off in the ulta inside not only did an employee keep on following my friend and I around she ignored me when I asked a question regarding where to checkout the makeup products. I didn’t receive an answer from her so I decided to walk out of the ulta section and pay at the front counter, when exiting the ulta section she rushes and stands infront of me and snatches the products out of my hand and tells me she’s going to check me out there. I let her know it was rude but continue to pay and decide to shop around. Later as I’m looking for snacks I realized the ulta employee has been following us for a while now. We ignore it and head over to self checkout where we pay for over $100 of merchandise. When leaving we are stopped by an employee asking me if I’m going to pay for the earrings I stashed in my handbag. I let him know I didn’t take the earrings and actually left them and let him know exactly where I left them and insist he checks my bags if necessary he continues to ask if I’m going to pay and then again I tell him to check my bag. He laughs at us and tells us to move along. It’s disrespectful how not only we were stopped and followed but humiliated infront of other for something we didn’t do. Target tell your employees...

The manager who was a young asian women, told me I came in to buy pokemon cards earlier and that she recognized me. Even though the limit was 5 total for the pokemon items she said I could only buy 1 since I came in earlier.

I told her I had proof I just came in via texts, ring camera from when i left my apartment, and that they could even pull up security footage of me. She refused, and said i was holding up the line.

She did not want to look at any evidence including target's own security tapes. She did not want to look at my messages, or ring time stamps or any hard evidence that she accused me falsely.

I was wearing a mask, because I have a compromised immune system and a respiratory disease, and covid/flu is worse for me than the average joe. I drove 30 minutes there, and ran to the target even with compromised lung function.

I believe because I had a mask on she thought i was trying to disguise myself as this is what some people do to get more cards, unfortunate. I offered to remove my mask, and she refused and said 1 limit for me since I came in before, FALSE, I did not.

Is this discrimination to people with compromised immunity who have to wear masks? Even though they still offer to remove it to verify they weren't in...