This was a great experience! I had destroyed my cell phone and needed to get it restored or get the data recovered from it. I met the person as she returned from being out of office for a short time, and we went into the tiny office. She was cordial, professional, very efficient and to the point. She quickly determined that the data was accessible and opined that the problem was merely the screen being shattered. She said she could replace the screen in about an hour. YAY! I went away, and she had the phone finished and just like it was brand new. Everything worked as it should. The cost was $358.30 and was worth every penny.
Consider this - first you must locate someone competent to perform the work. Not easy, and there are a lot of schlock operations out there claiming to be able to Fix It when you break it. NOT. This is a local small gem and certainly a "find" for anyone needing help with cell phone repairs. This person has my strongest recommendation!
It's located in a maze of office buildings just off of Santa Margarita Pkwy; but findable. It is worth the brief search, persevere and get the best help you can. It is truly...
Read moreIt’s been a year but we needed them again and again they came through. Quick and affordable repair for a shattered iPhone screen. Pleasant and helpful service. No attempt to upsell or inflate. Just simple excellent service. Thank you!
Wow what a great experience!! My son’s year old iPhone just stopped responding out of the blue and we were really at a loss as he’s not yet due for upgrade. After seeing such stellar reviews I decided to try this place. Walked in to a small but very clean shop, very pleasant associate Guy. The other customer waiting assured me he’s been coming for years and they are wonderful. Got a text the next day with a diagnosis and options for fixing (after market vs. OEM to replace screen, both with lifetime warranty), reasonable fee for both. Replied with my choice, got a text not too much later that it’s done and ready for pickup. Very satisfied and will definitely keep them bookmarked for...
Read moreOverall a great service, with pricing that seemed reasonable to me. The store itself is a small room, supposedly a small business with a comfy atmosphere. The service and payment itself was smooth and easy - they took my computer, and from then I only had to worry about picking it up when they were done. In regards to the problems: I requested that they update me on the progress of the service, but they never notified me, and I often called back myself to find that there were delays in shipping, the service was more complicated than first anticipated, etc. For context, my computer required a keyboard replacement. Initially, they replaced my keyboard with an Arabic one which was quite different from the original keyboard on my computer. For me, this was a minor issue that only required a few extra days to fix, but I do believe it is important to check the customers' computer thoroughly before finishing...
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