New Jersey Department of Labor — Local services in Randolph Township

I went here yesterday regarding issues with my UE claim. I have never been on unemployment before. The guy at the front was rude and so unprofessional. He told me to go use a phone and call the UE # which i did and could not get in touch with anyone due to the heavy call volume. I go back and tell him that i was there to give my Social Security card as requested by a previous call i made. The guy looked at my card and commented on my signature. He goes "is this your signature?" Are you serious? I said there has been no issues with my signature. Anyways, I do not know what he did but he told me to go and call the UE # the next day to see if "it went through". So basically he didnt do anything. If he didnt know what was supposed to be done or if they do not have that service there, he could have given me some guidance instead of pretending. This place is useless. Do not go here, you will be...

What the heck is going on New Jersey Unemployment? I experienced numerous snafus with my UI claims and couldn't get through to anyone at the telephone number for the (distant) office that supposedly "serves" NW New Jersey. Out of desperation, I drove to the Randolph office (where I'd been served well when the first snafu occurred about 6 weeks ago). Once there, I was told that they no longer provided assistance with unemployment claims because someone had retired. How can this be? One person leaves, and the whole county is stranded? That is completely unacceptable. I rate them one star because they were eventually able to help me get through to the office in Freehold, where, after numerous explanations, I was able to get the mess...

I specifically went here because I saw it had a better overall rating review than Morristown thinking that the staff would be more helpful. Boy was I wrong. The grey haired gentleman at the fronrt desk practically snapped at me before I even opened my mouth. I was confused by something and ask for clarification. He spoke in a condescending way saying "let me repeat what I said". It left such a negative feeling that I left without even inquiring about the other services. This employee needs customer...