Lotus Thai Cuisine — Restaurant in Randolph Township

The Fried Calamari was delicious, crispy outside and tender inside. Pad Gra Pow (Basil Sauce) with beef was very tasty. The beef was thick cut but very tender. The vegetables were just perfect. The basil sauce was thick but not enough to cover the rice. Pad Thai with chicken could be better. The rice noodle was just right. The chicken did not have consistent tenderness. It was a bit too salty, especially toward the bottom. Duck Curry was a disappointment. When it was served, it looks like a vegetable dish. The duck was hidden underneath. It was cut as thick chunks with skin. It was tender but did not taste like a duck or any taste at all. Good thing was that there were only a few pieces. The potato was a bit undercooked. The curry was good, but not enough portion for a curry dish. The food came out pretty fast. We usually had to wait a lot longer at other Thai restaurants. The staff was nice to talk with, but should not clean the table top glass with a standard glass cleaner. Its smell was not pleasant while eating. I felt a bit rushed when she asked to pack my food while I was still eating. There were only 3 or 4 other tables with customers. The restaurant was clean with dimmed lighting and basic deco. Parking...

I really really wanted to like this place after a disappointing day at the MVC. But, I had to ask for napkins, even though I had specified in my online order in the comments to please include some. This isn't the reason for the 2 stars, but rather that the food simply did not live up to my expectations nor to the price. $36 after taxes for two entrees and a iced tea. For the Pra-In, I couldn't taste anything BUT orange. The orange sauce completely masked any other savory or even fried flavor. They included two egg rolls, which was nice, but I was really expecting more from the entrees. The Green Curry was pretty standard, but it was ruined halfway through the meal by discovering a hair in it. It was literally baked into the coating of the carrot (see picture). I couldn't have planted it even if I wanted to. Needless to say, it was tough to finish the meal and in the end, we couldn't. Again, really wanted to like this place but I just can't after this experience.

Edit: I wrote this review the day of, but seemed like it didn't get posted due to cellular connectivity. ...

I wish there was an option for 0 star because that’s what this place deserves. We were so exited to try this place cause we love Thai food and a friend of our told us about this place. We ordered 3 different dishes and half way threw this meal we found a hair in my dish. We called over the server and told them about the hair and said we are done and asked for the check. Without apologizing she asked if we wanted to take let overs home which was most of the food and we said no we lost our appetite. She brought over the check without removing the dish with the hair in it. When I said this unacceptable we threw away most of the food I will pay for 1 dish which was the portion we eat. She said no your going to pay for the whole thing. We said we threw most of the food away and she responded by saying that was your choice. When asked for the owner she said she is the owner. So rude horrible customer service won’t be coming here again. To bad the the food was...