Northwest Gold and Diamond — Local services in Renton

I had some beautiful gold jewelry that was of tremendous sentimental value to me, but needed to sell. I had been avoiding doing it for months but finally made some appointments to go and see about selling it. I researched for a few weeks and came up with a list of what seemed to be the four most reputable gold buyers in the greater Seattle area and made appointments to visit each of them in one day. I also researched beforehand to see about how much my jewelry weighed and what kind of quality it was. My first appointment of the day was with NW Gold and Diamond in Renton and I am so glad it was. We met with Mark who immediately put us at ease. He was so friendly and personable. His offices were neat, clean, professional and welcoming. He offered us drinks and homemade cookies that his daughter had made. He was warm and friendly and looked professional while still approachable, supporting our Seahawks with a team jersey! (It was the day before the Super Bowl) We immediately felt comfortable and only grew more comfortable as he chatted with us and examined each of my pieces carefully. He explained the process, explained how I could tell the quality of my pieces in the future by looking for stamps on them, explained some of the background of the stamps, and told us exactly what he was doing as he looked under microscopes and weighed the pieces. He explained the daily gold price, how that calculated out for my gold, and what he would offer me. He explained how his own fees broke down and was very transparent about the whole process. His offer was right around what I had been hoping, so that started the day off well. However, I wanted to be thorough, so I asked if I could think about it and come back. He gladly accepted and in fact even suggested that I might look elsewhere to feel comfortable that he was giving me the best offer. The other places I visited that day were mostly fine, although no one else gave me nearly that offer and, more important for me especially in considering the sentimental value of the jewelry, no one else made me feel nearly as comfortable. One place which had been highly rated actually was quite disappointing. My positive experience with Mark early in the day only grew more positive when compared with the other mediocre or even disappointing experiences during the remainder of the day. I happily returned to Mark at the end of the day and feel very pleased with my experience with Northwest Gold and Diamond. When I am ready to sell the rest of my pieces I will be returning there with no need to check other places. Mark at Northwest Gold and Diamond...

I accidently ran across Mark and his company while looking for someone to evaluate some older jewelry pieces I have which were my grandmothers, and Mark spent quality time with me, educating me not only on the stones in the pieces, but the era from which they were most likely from. I found Mark to be SINCERELY interested in educating me, even though he knew I had no intentions on selling the items I was bringing to him to look at. Based on this first experience, I knew I found my jeweler for life. I told him I would be back, and year or so later, I was. We were looking at wedding rings this time, and wanted to see what he had to offer. My fiancée had already put money down at a retailer, but I insisted on going to him before going any further on that purchase or any other, and I am so glad we did!. Marks prior experience in the retail industry truly helped us discover a major jewelry chains $1,600.00 mistake! His education taught us what to look for, and what to ask, and the $1,600 mistake, turned into double the value when we purchased our wedding ring through Mark. I tell everyone I can about him, his character, and the value he provides, not only in the product but in the education as well. I will always look at other jewelers, however, my final purchase will always be with Mark. He can re-create anything, and I have full trust in the value of what he provides us with. Thank you Mark we love our jewelry and so...

Mark is amazingly talented and was very passionate about designing my dream wedding ring. I went in not totally sure what I wanted but knew the look I was going for. I have my grandma's wedding ring and didn't want to change it, but wanted to do something to make it more me. Mark came up the idea to make a ring wrap that would fit snugly along my ring and cover the band part, which would preserve the design and original and heirloom ring, but create a detachable band. I came in with pinterest pics and he listened and pulled out and antique spoon that was the exact look I was going for. He spent hours drawing up the design and I couldn't believe he created exactly what I had imagined. Mark is super professional and really wants to make something amazing. He came recommended by a coworker and looking at the crazy prices at jewelry stores, I figured something custom would be WAY out of our price range but he didn't gouge us at all. The quality we received was incredible and worth every penny. I love my ring and that he was able to interweave my style with my Grandma's...