Fit1 in Rexburg isnât just a gymâitâs a sanctuary for personal growth, self-discovery, and transformation. Walking through those doors feels like stepping into a world where every piece of equipment and every word of encouragement is tailored to your success.
But what truly sets Fit1 apart is the heart and soul of the operation: the Manager. From the moment I met them, I was struck by their incredible energy and genuine passion for fitness and helping others achieve their goals. They werenât just managing a gym; they were cultivating a community. Their wisdom, warmth, and relentless drive to ensure every memberâs experience is exceptional made a profound impact on me.
And then thereâs the Assistant Managerâwho happens to be the Managerâs spouse. This dynamic duo created an environment that felt not only professional but deeply personal. Their partnership was seamless, their enthusiasm contagious, and their shared vision for Fit1 palpable in every interaction. Together, they turned what could have been an ordinary gym experience into something extraordinary. Their synergy as a couple enhanced every aspect of the gym, bringing a sense of unity, trust, and inspiration that is impossible to replicate.
Now, letâs talk about the infamous contract. Before signing up, I was presented with the details in such a transparent, thorough manner that there could be no misunderstanding. The Managerâs ability to explain the terms was impeccable, and they made absolutely sure I knew what I was agreeing to. Honestly, if I were to miss any of those details, it would be a reflection on my own inattentivenessâa burden I would willingly shoulder! Let it be known that Fit1 does not hide behind fine print; they shine a spotlight on it. Itâs almost comical to think of myself as a modern-day Prometheus, bearing the weight of my own understanding before daring to sign the document!
Fit1 is so much more than a gymâitâs a place where you are uplifted, encouraged, and reminded of your potential every single day. Iâve never encountered a team so dedicated to the success of their members, and I will forever be grateful for the impact the Manager, their spouse, and the entire Fit1 staff have had on my life.
If youâre in Rexburg and searching for not just a gym but a transformative experience, Fit1 is where youâll find it. Donât hesitate. Just go. And donât forget to bring your A-game when reading the contractâitâs not just a piece of paper; itâs a declaration of your commitment to...
   Read moreIâd like to share my experience regarding the cancellation process at Fit1. I initially joined under a family add-on for $25 per month, with the understanding that I could cancel at any time. However, when I attempted to cancel several months later, I was informed that I had signed a contract and would be required to pay a $255 cancellation fee, or alternatively, a $50 fee to transfer my membership to someone else.
This was surprising, as my understanding was that the agreement was simply for the $25 monthly fee, and I had only signed a digital form acknowledging that feeânot a binding contract. To my dismay, I later learned that there was a contract involved, which was not disclosed to me prior to signing.
I engaged with the Rexburg manager via email, but unfortunately, the communication was unproductive. I found the Rexburg managerâs responses to be unhelpful, and it was challenging to resolve the situation. Additionally, it was concerning to learn that the Rexburg assistant manager was the Rexburg managerâs spouse, which could raise potential conflicts of interest.
Ultimately, my sister was able to get in touch with a manager at the Rigby location, who was able to address the situation professionally and effectively, leading to my membership cancellation.
While I appreciate the Rigby managers assistance, I believe it is important for businesses to prioritize clear communication, transparency, and a more empathetic approach to customer concerns. Unfortunately, my experience with the Rexburg manager was less than satisfactory, marked by passive-aggressive behavior rather than a solution-oriented attitude.
I hope this feedback can help improve the experience for future members
EDITED: Please note that the original review has been slightly revised at the...
   Read moreFit 1 is hands down the best gym I've ever been to! From the moment you walk in, the atmosphere is welcoming and energizing. The staff here are exceptional â always friendly, knowledgeable, and ready to help you with anything you need. Whether itâs advice on form, recommendations for a workout routine, or simply offering a smile and encouragement, they truly make every visit enjoyable.
The managers go above and beyond to ensure the gym runs smoothly and is a place where everyone feels comfortable. They are always around, checking in with members and making sure everything is in tip-top shape. Their dedication to creating a positive experience is evident in every detail, from the cleanliness of the gym to the variety of equipment available.
I also love how Fit 1 fosters a sense of community among its members. It feels like a place where people are genuinely supportive and motivated, thanks to the amazing leadership and culture built by the managers and staff.
If youâre looking for a gym with incredible service, top-tier facilities, and an overall fantastic vibe, Fit 1 is the place to be....
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