Harbor Freight — Local services in Rialto

RACIAL BIAS AND DISCRIMINATION

unfortunately, I would like to express my frustration over the issues of racial bias .. this is concluded because non african americans were allowed to shop while we were denied any help.

I WAS DENIED THE OPPORTUNITY TO EXCHANGE AN ITEM FOR A HIGHER COSTING ITEM. DUE TO THE FACTS I CAME 15 MINUTES BEFORE CLOSING.

The manager at harbor freight Rialto, California on baseline, was very rude, aggressive DENYING me access to even enter the store without her yelling fshe is not accepting returns 15 minutes before her closing. Because it's take too much of her time and she's not allowed over time. Mind you I had to buy other items as well.. but this Manger stopped me at the door yelling before I can explain my other option.

BUT SHE ALLOWED two NONE AFRICAN AMERICAN CUSTOMERS TO ENTER THE STORE AFTER ME. , to MAKE purchases

AND PLEASE NOTE THE SHOPPERS REMINDED iN THE STORE AFTER 8PM THE MANGER LOCKED THEM IN so they can continue TO SHOP.! ONCE AGAIN NON AFRICAN AMERICANS SHOPPERS.. store closed. Came after me..it's all on camera!!!

Note:I'D LIKE TO SHOP WITHIN COMMUNITIES THAT HAVE LOWER ECONOMIC VALUES IN ORDER TO TRY TO HELP KEEP THE STORES OPEN. UNFORTUNATELY I HAD TO GO TO A HIGHER ECONOMIC LOCATION TO MAKE MY 1600 DOLLAR PURCHASE FOR MY generator..

HARBOR FREIGHT RIALTO, SHAME ON YOU. YOUR STORE PROBABLY WILL NOT REMAIN OPEN ANY LONGER IF YOU CONTINUE TO TURN AWAY PAYING CUSTOMERS .DUE TO POOR CUSTOMER SERVICE..

racism is at an high. Harbor freight.. Please try not to apart of the problem. But lets wrk together to be apart of the solution

THIS HAPPENED WEDNESDAY MAY 21 @ 745PM...

I'm a big fan of harbor freight even after a few bad experiences, recently went there for a heavy plumbing snake... I walk the entire store and couldn't find any other employees besides the cashier to go get me one from the back of the store... It was Ridiculous... Wait in the long line then decided to leave... Also to the cashier, if the line is long, please stop trying to push other products on the current guy at your station and just move it along...

Came in for sandwiches. (Something I regularly pick up.) They don't carry any that are premade. And they had nothing to offer me as an alternative. Two employees tried to "help" me. Neither of them had any clue what real customer service is. One even acted like he'd never heard of such a thing and just stood there with his teeth in his mouth as if he had nothing better to do. Horrible. I've had much better service and...